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Air Pros
- Heating & Air Conditioning/HVAC
- Davie, FL
About this business
Location details
3801 SW 47th Ave # 504, Davie, FL, 33314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
YOU GUYS ARE AWSOM, THE TECH I HAD, KONRAD EILTS, ABSULUTELY FANATASTIC, VERY CORDIAL, APOLOGIZED TO ME FOR BEING LATE. HE & I WORKED TOGETHER, I GOT AN EDUCATION ON HVAC. KONRAD IS A TOTAL ASSET TO YOUR COMPANY. KONRAD WENT TOTALLY BEYOND THE CALL OF DUTY. I'VE HAD TERRIBLE TECHS IN THE PAST. THANK U AGAIN KONRAD. MIKE GRAND ISLAND
The Technicians Christopher and Juan Carlos are very professional. They call before arriving on the schedule time to my home. They completed the job without any interruption to my job responsibilities at home. They work as a team so every process of the installation was check again to assure it was completed correctly. The new AC unit is working and meets our expectation Thanks Doug. Working in the Customer Service field for over twenty years. I appreciate the customer service provided by Air Pros Technicians and Service ... read more
service - A+ honesty - A+ Jonathan, was very helpful,
I did not have a good experience with them. I had an emergency repair and was scheduled for 2-4 pm. I finally, after calling 3-4 times had someone show up at 10pm. they repaired it but they did not recognize that I had a warranty because the system was only 10 months since they installed it. I had a bill of over $1,100 including a service contract, that I already had and did not need. I have called 4-6 times trying to get a refund and the latest person told me that it may take 100 days to get the refund. They repaired the ac... read more
Had an issue with my AC unit, the field supervisor cam out the next day which was great. We talked for a little about my motorcycle for sale and he was interested! no problems yet. After the bad news of my AC coil needing replaced on my unit for 2200 he went to the attic to check my duct work. After about 2 minutes and a few pictures later he came down and said I needed new ducts for 12,000 but if I could do a deal on my motorcycle it would only be 8,000. Hmmm imagine that!! On a second opinion it, is only a couple thousand ... read more
Business response:
Tim, I am so sorry to hear this happened! Please bear in mind we do not allow employees to discount prices in this manner. I also apologize for no one showing up to the job you had scheduled. That is not how we do business and I am so sorry for the frustration and headache that happened
I had not a good experience with them, After site visit with Technician, we scheduled for a specific day later I spoke to main office and I explained again my priorities and they approved everything. On scheduled day and time, when there was no showing I saw a missed call/text from yesterday that says because of some Emergency they are not able to come.when I called back the Customer service said we had some other proprietary and the Crew are busy. My time was wasted, They are newComer to Texas and are not able to cover ev... read more
Sold a 40,000.00 system and it is flawed and not correct. They are running a 240 volt condensation pump on a 110 volt extension cord. There are sharp screws sticking out of unit where they screwed in UV power supplies. The pipe is leaking and destroying the box they have the unit on. The box was cut wrong and they tried to cut it in place and gouged it. They broke the drain line in the wall. They stuffed insulation in one new pipe to try and control air flow because of design flaws. I was left to program unit. I had to set u... read more
Business response:
Thank you for your feedback Ted. We strive to only provide the highest customer experience so we would love the chance to chat with you about your service with us. Please call us at (844) 921-3339 to speak to a manager. All the best, Management
They sent 2 technician to figure it out why my 2 year old compressor was overheating. The first was completely clueless, and lied about replacing the capacitor, left without fixing it. The second tech claimed he was a supervisor, didn't even bother looking at the outside unit. With a gauge, he measured the air flow and claimed I had a high static pressure, took the breaker out of the unit and started terrorising my wife and I about how we had a major leak on the ducts and that probably it was causing mold all over the house,... read more
Business response:
We are sorry to see that your experience with us was less than stellar. We would love the chance to make it right. Please call us at (844) 921-3339 to speak to a manager. Hope to talk to you soon! All the best, Management
I have had issues with the new unit they installed since day one. Some issues involved the unit not cooling and making very loud noises. At the binning they used to send someone to check it but they never communicate internally with the technician who would typically show up at my place unprepared and sometime without the right tools. Every 3 months I have the same issues and they would keep doing the same, sent someone unprepared and without any knowledge of what was going on. Eventually, they started to blame the manufac... read more
Frequently asked questions about Air Pros
How is Air Pros rated?
Air Pros has a 4.1 star rating with 179 reviews.
When is Air Pros open?
Air Pros is open now. It will close at 8:00 p.m.