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Aire One Heating & Cooling KW
- Heating & Air Conditioning/HVAC
- Cambridge, ON
About this business
About Aire One Heating and Cooling KW Aire One Heating and Cooling is the Kitchener/Waterloo area’s premiere choice for heating and cooling services such as repairs, replacements, and emergency services. We also supply products to improve your air quality, ventilation, and water. Our team serves the southern Ontario region, including Kitchener, Waterloo, Cambridge, and Guelph. A great home climate is essential to your health and wellbeing! Keep things comfortable with Aire One Heating and Cooling. Contact us for 24/7 emerg... read more
Location details
145 Sheldon Dr, Cambridge, ON, N1R 5X5, Canada
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Flame Probe replacement Grant showed up a bit later than planned since he covered another technicians illness, but AirOne contacted me 3 times to assure me that he was still en route but slightly late. He was very efficient, replacing the probe in about 30 minutes, including checks of furnace function once he had finished. Excellent service
Business response:
Thanks for your great review of Grant's service. We’ve passed your kind words on to him. Grant is very passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide even more excellent experiences. We value our customer’s feedback.
Furnace The technician was friendly, professional and informative. I would highly recommend Aire one. A great company to deal with.
Business response:
Thank you so much Dorothy for your positive feedback. Without your input and reviews, we wouldn’t have been able to deliver a great experience.
Service/repair to furnace Work was Covered by extended service agreement. Wonderful. I can only say good things about the technician and follow up by Aire One.
Business response:
Thanks so much for your feedback! It makes our day hearing about how much our customers loved our service and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you again.
Aire-One Comes Through Again This morning I notified Aire-One that my furnace was failing intermittently and needed assistance. A couple of hours later, Grant from Aire-One arrived at the pre-arranged time and began a thorough diagnostic inspection. Grant was able to identify that the flame sensor was the root cause due to low voltage reading. Grant also measured the other operational components and took evidence photos of all output readings. I was really impressed with Grant's professionalism and technical skills. We also ... read more
Business response:
Thank You so much for this 10 star review Ingar! We're glad our licensed Aire One technician Grant arrived on time and conducted a diagnostic inspection to your satisfaction. We're happy you took advantage of the maintenance plan. We are grateful to have you as a customer and appreciate your support as well. Please contact Aire One anytime.
Filter Purchase Sam at the Kitchener office represented among the highest levels of customer service I have experienced. I chatted with Sam. He was very helpful and answered all my questions concerning my Humidifier filter. I would recommend them unreservedly.
Business response:
We really appreciate you taking the time to leave us a review,. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.
Furnace Servicing Thanks to Minser from Aire One for coming out so promptly and helping us service our furnace. He was knowledgeable, friendly, and efficient. Thanks Minser!
Business response:
We’ve passed your wonderful review onto Minser. Thanks so much for taking the time to leave a review about our services. Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time we meet, thank you for Choosing Aire One.
Heating system and AC system installation I highly recommend Aire One!!! Their salesman and installers and top notch. They are courteous, prompt, professional and neat. Mike was our main installer and he kept us informed throughout the process answering our questions. We were given the red carpet treatment. I am so pleased that there are still companys out there that pride themselves in customers service. Good job Aire One!!! I cant say enough good things about you. Job well done!!!
Furance filters Sneha helped me with my filter purchase. She was very helpful and friendly with a lot of experience with the products.
Business response:
Thanks so much for your feedback and review! It makes our day hearing about how much our customers love our customer service representatives, and the great service they’ve received from our team. We have passed on your review to Sneha and look forward to helping you anytime you need Aire One.
Furnace and AC Installation I can not say enough good things about this company and the work they did for me. Right from the salesperson who helped me choose the right product for my needs to the installation people and the office managers. Everyone has been very helpful and knowledgeable about their product and my needs. They have followed up with emails to make sure everything is working well and always have great offers on the filter supplies I need and service requirements. I would highly recommend them to anyone looking... read more
Business response:
Your review made our day!. We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you enjoy using our Aire One Services and found that the whole team was so useful. We couldn’t provide the customer service that we do without great customers like you! Thanks for choosing Aire One Heating & Cooling we can’t wait to help you again!
Frequently asked questions about Aire One Heating & Cooling KW
How is Aire One Heating & Cooling KW rated?
Aire One Heating & Cooling KW has a 4.9 star rating with 3,073 reviews.
When is Aire One Heating & Cooling KW open?
Aire One Heating & Cooling KW is open now. It is open 24/7.