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Aire One Heating & Cooling KW

4.9

About this business

About Aire One Heating and Cooling KW Aire One Heating and Cooling is the Kitchener/Waterloo area’s premiere choice for heating and cooling services such as repairs, replacements, and emergency services. We also supply products to improve your air quality, ventilation, and water. Our team serves the southern Ontario region, including Kitchener, Waterloo, Cambridge, and Guelph. A great home climate is essential to your health and wellbeing! Keep things comfortable with Aire One Heating and Cooling. Contact us for 24/7 emerg... read more

Location details

145 Sheldon Dr, Cambridge, ON, N1R 5X5, Canada

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4.93,074 reviews
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Matt G's profile image
3 years ago

New HVAC install with humidifier and iWave The installers Mackenzie and Jordan showed up on time, worked efficiently and with great care for quality. They followed Covid safety precautions to keep everyone safe. The home was left as it was found with a professional installation and very comfortable clean air. From the first call to the installation the staff were very helpful and responsive. 

Business response:

Thank you, Matt! It's great to hear that Aire One provided you with an exceptional overall experience during your recent furnace installation. Safety has always been a priority for the Aire One team, however during these uncertain COVID-19 times, it matters now more than ever. We look forward to hearing from you in the future! Thank you for choosing Aire One Heating and Cooling, we appreciate your business. 

Gloria & Tony Raffin's profile image
Gloria & Tony Raffin 
3 years ago

Furnace Installation Andy and Keatley removed the old furnace, installed the new furnace, installed the new thermostat, and did an excellent job explaining the process and answering any questions we had. They made sure we were comfortable with all aspects of our new furnace. They did a thorough job of cleaning up inside and outside of our house, to the point one wouldn't even know they were here. I would definitely refer Aire One, with installers, Andy and Keatley to anyone thinking of getting a new furnace and/or air condit... read more

Business response:

Thank you, Gloria and Tony! On behalf of the Aire One team, I would like to thank you for taking the time to share feedback about your recent furnace installation with Andy and Keatley. With over 30 years of experience in the HVAC industry, we continue to raise the bar when it comes to providing informative, professional and efficient service. We appreciate your review as well as your personal recommendation. Thank you for selecting Aire One Heating and Cooling, we value your business. 

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Private User 
3 years ago

Heating system not working I realized I had no heat at home early in the morning an d called them right away. They dispatch a service technician that was in my place in less than 3h. Rob did a very through and professional assessment and ordered a part replacement that will be installed the day after. 

Business response:

Thank you for your review! We appreciate you taking the time to share how your recent experience with Aire One was. We understand that a furnace issue can be a stressful event and our team members strive to do everything possible to help out. Thank you for selecting Aire One Heating and Cooling, we value your business. 

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Private User 
3 years ago

Aire one kitchener My furnace broke down and I had to purchase a new furnace. It was installed the very next day ! Bill and zack extremely professional and explained clearly the different components of the furnace. I would recommend this company. 

Business response:

Thank you for your review! We are so thrilled to hear that you had such a good experience during your recent furnace installation with Bill and Zak. We appreciate your personal recommendation and we look forward to hearing from you in the future. Thank you for choosing Aire One Heating and Cooling, we value your business. 

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Private User 
3 years ago

Furnace Issue The overall service was good, but will now need a call back to clean the furnace. I would have given 5 stars had everything been completed in one appointment. The humming of the motor (if that’s what’s causing the sound) remains. 

Business response:

Thank you for your review! It's great to hear that you are happy with the overall service provided by Aire One. As for cleaning your furnace, please give us a call a 1-866-234-8200 and we will be more than happy to schedule that in for you! Thank you for selecting Aire One Heating and Cooling, we value your support. 

Miss B’s Mom's profile image
Miss B’s Mom 
3 years ago

Annual Maintenance This was our annual maintenance check up, part of a monthly plan through Aire One. We made our appointment when services were made available following Covid shut down. Aire One confirmed the appointment, and the technician’s expected arrival time, the afternoon before our appointment. Vahid arrived on time. He was polite, followed social distancing protocol, and was efficient in completing his work (he even removed and left his shoes on the stoop). He inspected the furnace, ventilation and air conditioning... read more

Business response:

Hi there, thank you for the review about your recent maintenance appointment with us. We are happy to hear the appointment went well. Thank you for choosing Aire One Heating and Cooling for all your HVAC needs. 

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Private User 
3 years ago

New furnace and AC. Plus service Had new furnace and AC installed. And they provide ongoing service. Very easy to deal with. They respond quickly when needed They offer good reliable service The installers and service staff are knowledgeable 

Business response:

Hi there, thank you for the great review about your recent installation with Aire One Heating and Cooling! 

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Private User 
3 years ago

Air conditioner repair I called late in the day about my air conditioner not working, and by noon the next day a technician had been here and fixed it. The technician was professional and quick. Thank you. 

Business response:

Thank you for your review! We are thrilled to hear that you found the service provided by Aire One to be prompt, professional and efficient. Thank you for selecting Aire One Heating and Cooling, we appreciate your support. 

Erin's profile image
3 years ago

Service for Air condition Our air condition broke, so we called aire one to come out and fix it. They were able to come in two days. The worker Sean wore his mask while looking at it, and stayed two feet away. He was pleasant, and able to come up with a solution quickly. They called the next day to book an appointment with the part. 

Business response:

Thank you, Erin! It's great to hear that everything went went during your recent appointment with our technician, Sean. While safety has always been a priority at Aire One, during these uncertain COVID-19 times, it is more important to us than ever. We look forward to hearing from you in the future! Thank you for selecting Aire One Heating and Cooling, we appreciate your support. 

Frequently asked questions about Aire One Heating & Cooling KW

How is Aire One Heating & Cooling KW rated?

Aire One Heating & Cooling KW has a 4.9 star rating with 3,074 reviews. 

When is Aire One Heating & Cooling KW open?

Aire One Heating & Cooling KW is open now. It is open 24/7.