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Aire One Heating & Cooling KW

4.9

About this business

About Aire One Heating and Cooling KW Aire One Heating and Cooling is the Kitchener/Waterloo area’s premiere choice for heating and cooling services such as repairs, replacements, and emergency services. We also supply products to improve your air quality, ventilation, and water. Our team serves the southern Ontario region, including Kitchener, Waterloo, Cambridge, and Guelph. A great home climate is essential to your health and wellbeing! Keep things comfortable with Aire One Heating and Cooling. Contact us for 24/7 emerg... read more

Location details

145 Sheldon Dr, Cambridge, ON, N1R 5X5, Canada

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4.93,074 reviews
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Tp's profile image
6 years ago

Furnace and A/C Had new furnace and a/c units installed in 2012. The crew was courteous, layed down covers on the floor for protection. They discovered a problem with my air return and returned a day or two later to install a solution. Was very satisfied with the work and I continue to have aire one return each year to do annual inspections and purchase my filters from their show room on Victoria St. 

Business response:

Thank you. We take pride in going above and beyond..we are happy to hear that our crew performed well above your expectations and took the appropriate steps to make sure your home was kept clean. We take pride in customer service, and providing quality design, installation and service for heating, ventilation, and air Conditioning. It is our duty to make sure your investment is protected, and that your furnace and air conditioner are operating at peak efficiency. Thank you for calling us for your furnace and air conditioner ... read more

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Private User 
6 years ago

Furnace Tune-up and maintennace Just wanted to say thanks to aire one team. It was very efficient and fast service and my furnace is now ready to go for winter. Special Thanks to Brady the service manager that made the process so easy and efficient. 

Business response:

Thank you for taking the time to leave an online review about your recent furnace service call. Thank you for also mentioning our service manager Brady in your review! 

TonyB's profile image
6 years ago

New Furnace installation Signed up to replace our old furnace, was installed 5 days later, a motor did not work, was replaced the next day and appears to work well. The sales consultant, the two installers and the repair technician were all very polite, knowledgeable and very helpful. 

Business response:

Thank you, Tony. We take pride in providing exceptional customer service and providing total home comfort. Our Aire One Heating and Cooling team works diligently to make sure your furnace/air conditioner (HVAC) is working and or is replaced in a timely manner. Thank you for your business and we look forward to connecting with you in the near future. 

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Jeff Outhit 
6 years ago

custermer service Came in to aireone heating & cooling for humidifier filters found what I was looking Jason was helpful and deserves a raise looking forward to the service call on Monday for maintenance 

Business response:

Thank you, Jeff! We appreciate your feedback, and we are extremely happy to read that Jason went above and beyond for you - we pride ourselves on professionalism and your total home comfort needs..furnace, air conditioner, humidifier, and so forth. Thank you for your business and continued support. Sincerely, The team at Aire One Heating and Cooling 

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ragdolls369 
6 years ago

Furnace Service I received excellent service. James was very helpful and prompt. I would absolutely use Air One again. James walked me through the process and made appropriate recommendations. He informed me about available rebates and showed me where all the problems were. Great company. 

Business response:

Thank you for your feedback. We take pride in customer service, and providing quality design, installation and service for heating, ventilation, and air conditioning. It is our duty to make sure you and your family are comfortable. We are happy to hear that James went above and beyond. Sincerely, The Team at Aire One Heating and Cooling. 

motiu's profile image
6 years ago

maintenace Had our carrier furnice install last year and had our first service done to maintain it this year James the service tech was great whet over everything with me in detail and even fixed a drain problem with my humidifier great service from aire one 

Business response:

Thank you, Motiu. Thank you for choosing Aire One Heating And Cooling, and with annual maintenance you have piece of mind that your units are operating at peak efficiency. Additionally, you can expect our technicians to go above and beyond for your total home comfort needs. Thank you for choosing Aire One Heating And Cooling. 

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Private User 
6 years ago

Furnace cleaning The gentleman was very knowledgeable and helpful. He was very polite and clean . He was efficient and punctual. He was thorough and reassuring about the life and make of the furnace 

Business response:

Thank you. We appreciate your feedback, and we are extremely happy to read that our technician and staff went above and beyond for you - we pride ourselves on professionalism, cleanliness, and total home comfort needs..furnace, air conditioner, humidifier, and so forth. Thank you for your business and continued support. Sincerely, The team at Aire One Heating and Cooling 

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Private User 
6 years ago

Furnace service The service was fine, but the hours are not very friendly for people who work standard 9 to 5. I'm a contractor, so when I don't work, I don't get paid. I requested the first morning appointment so that I could get to work at a reasonable time, but the technician arrived at 11:00 am. I lost 3.75 hours of pay. I'd like to suggest you do service calls one evening a week or Saturday mornings like many other companies do. This would be a great help for people in my situation. 

Business response:

Good afternoon. I was hoping that you could reach out to us and further discuss your concerns. Please feel free to call us at 519-569-8200. Thank you 

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Private User 
6 years ago

Furnace Service Excellent service by Cyrus, also by the young lady who helped with the purchase of the new filters at the Aire One Store on Victoria Street. We will continue to use Aire One for our Furnace and Air Conditioner needs. 

Business response:

Thank you. We are your trusted HVAC company, and it is good to see that our employees have continued to go above and beyond the call of duty. We thank you for your business, and look forward to your next phone call and or visit. 

Frequently asked questions about Aire One Heating & Cooling KW

How is Aire One Heating & Cooling KW rated?

Aire One Heating & Cooling KW has a 4.9 star rating with 3,074 reviews. 

When is Aire One Heating & Cooling KW open?

Aire One Heating & Cooling KW is open now. It is open 24/7.