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Airoom Architects, Builders, and Remodelers
- Architects
- Lincolnwood, IL
About this business
Location details
6825 Lincoln Ave, Lincolnwood, IL, 60712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I had 15 windows installed in my home by airoom. They are professional, work very efficiently and keep all areas as clean as possible during construction. The entire process was very smooth and they did everything possible to keep us happy. From the first consultation up to the project inspection the customer service was impeccable. I have already started my second project with them, i have already ordered doors and they will be installed soon!
We love our Airoom kitchen! Every aspect of the project was beautifully done from start to finish. Our superintendent Tom Schneiderwind was fantastic and took care of every aspect of the project. Having our kitchen totally remodeled during the worst winter in Chicago history wasn't fun- but without Tom it would have been a nightmare. The Airoom experience is top quality.
Airoom is a great company with incredible design. Their project images are unbelievable! I especially love their kitchen remodels. I would recommend them to anyone looking to remodel their home.
We had to terminate our contract with Airoom after their post-contract home inspection discovered that our 2nd floor joists ran the opposite direction of their "assumptions". This incorrect assumption would result in a 30" x 13" HVAC soffit in the middle of our kitchen and dining room with our homes 8' ceilings. They did not inform us of this important detail for over 5 weeks, making them negligent. Meanwhile our entire pre-sales consultation was predicated upon us having very minimal to no ceiling soffits. Airoom is now ref... read more
The project: Second floor - two new location bathrooms and remodel of three bedrooms. Third floor - bedroom and bathroom remodel. Removal of 1st to 2nd floor service staircase and reconfiguration of 2nd to 3rd floor staircase to meet code. HVAC install for 3rd floor. Total time: Initial verbal agreement of 6-7 months; Contracted for 8 months. Project took well over 14 months. Our first payment was Jan 2015, Airoom's last visit was spring 2018. Three years since 1st payment and still having problems with work performed (and p... read more
Business response:
Ms. Predescu, I’m sorry that you were not satisfied with the project that was completed for you. Your home is certainly unique and presented challenges as it had been remodeled several times resulting in a number of unanticipated field changes, causing additional cost and time. And although your project was finalized in December of 2016, this spring we voluntarily came back to install zoning for your attic furnace at no charge. I feel badly that the third party project manager you hired did not provide the level of service y... read more
Airoom markets their "total" approach to remodeling with an emphasis on project management. We did not find this to be the case. While working with them we had 3 different designers because employees left or were injured, thus there was little continuity and what I felt to be inadequate and uninspired design services. It took a year to complete a front entry portico, single bathroom remodeling and an indoor front door bench and wood/glass room divider. They somehow dropped the ball in obtaining permits from the village which... read more
Awful experience - I have never felt so violated by a contractor. We hired Airoom and paid a premium for turnkey service as both my wife and I work and lead very busy lives. We got anything but. Four different job superintendents, three of whom resigned from company during or shortly after our project. Last one offered to testify if we wanted to sue company. We didn't have attorney review contract - huge mistake. Milestones based on starting work but not finishing anything. After several months insisted on a project plan - w... read more
If I could give negative stars, this would be the company. My problem was the disconnect between what is promised in the beautiful brochure.....and what actually happens. Their contract does NOT reflect what they say in the brochure. They do not finish in a reasonable time. We went through FOUR project managers who each needed two weeks or more to catch up on details of project, it is not worry free, they order the wrong materials which extends projects for months, so your house is exposed to elements during this time. No co... read more
Frequently asked questions about Airoom Architects, Builders, and Remodelers
How is Airoom Architects, Builders, and Remodelers rated?
Airoom Architects, Builders, and Remodelers has a 4.4 star rating with 364 reviews.
When is Airoom Architects, Builders, and Remodelers open?
Airoom Architects, Builders, and Remodelers is closed now. It will open tomorrow at 9:00 a.m.