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Alafaya Trail Animal Hospital
- Veterinarians
- Oviedo, FL
About this business
Location details
2985 Alafaya Trail, Oviedo, FL, 32765, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Professional and caring people. Dr. Duprey and Dr. Lannes have always taken the time to explain all treatment options and we always work together to come up with the best plan!! My Mastiff Dexter has lots of medical issues, the bigger the dog the bigger the bill is what we expect. In saying that I do feel the prices we pay here are completely right for the care and service we receive. I've NEVER been rushed out or made to feel like just a number. The staff here truly cares about YOU and your PET :) We have had emergencie... read more
Business response:
We love the pictures of the boys, they are growing up so fast!
My dogs have been coming here for over 10 years and I can not say enough wonderful things about the care from Dr. Lannis and Dr. Dupree. They go out of their way to make sure you understand you pet's condition and all the options. They care so much that I was actually given Dr. Lannis' cell phone number just in case there was a problem over the weekend. The techs are friendly and knowledgeable and I always receive a follow up call to make sure my pet is doing ok.
I havent had a bad expierence here yet. I love Dr. Lannes! She is amazing and really seems to care about my 2 dogs. They are very attentive. I do have to say they do call quite a bit to follow up to check up on after a visit, but others might find that comforting to know they care.
I had my dog in twice once on a Tuesday and once on a Thursday in one week. She had stopped eating and I was very concerned. The veterinarians did not seem concerned and just seemed to blow it off. When I came home from church Sunday morning, she was dead. They missed leptospirosis. Don't ever go to this animal hospital unless you want to lose your pet.
Business response:
Good afternoon, John. We are truly sorry for the loss of your beloved senior pet, Jenny. When we saw you in November, we discussed some diagnostic options, and at that time you elected to focus on supportive care. We had recommended a recheck if she did not show improvement and attempted to follow up, but did not hear back. We have sent your medical records to both you and the rescue organization in support of your adoption of another pet. Please accept our heartfelt condolences during this difficult time. Warm regards, A... read more
Two weeks waiting for blood test results for my dog. Never got a call from them and they can't find the results. This used to be a very good veterinary clinic. Not a good place anymore.
Business response:
Thank you John for your feedback. We're disappointed to hear about the delay with your pet's blood test results and regret this experience fell short of your expectations. Please call us at (407) 365-2222 so we may address your concerns directly.
Terrible, I would not recommend this place. They do not care about animals only money. I called to inform them that I was running a few minutes late to the appointment. Rather than calling back they waited until I got there to tell me that they would charge me $100 extra to see my dog. I do not recommend this place if you are concerned for your dog's health.
Don't fall for them selling their daycare. If I could go back I would've never left my dog there. The place should literally shutdown. Dog was attacked in the daycare they own and then they tried to charge us for the vet fees! The employees at the daycare were not properly trained for this situation as they should be BECAUSE THEY WORK AT A DOGGY DAYCARE! The vet itself, we've since switched after the incident and have found more affordable and better animal hospitals within the area. I'd keep looking if you're looking at thi... read more
Before I could even make an appointment they told me there was a $66.00 down payment which I refused to pay and have never been asked to do that at any other vet practice before. This is not good business. Go somewhere else!
On 8/17 at 11:00 I had an appointment with my French Bulldog, Aria. Upon arrival, the receptionist said that the technician would give her scheduled shots. I had made an appointment, not a tech intervention. I needed to see the doctor due to an eczema problem and was told this was not a "real"appointment and I had to make another, "real" one to see the doctor. I insisted that this was not an "unreal" appointment and . that my dog needed to be seen by the doctor, not the tech. The receptionist asked me to leave Aria in t... read more
Frequently asked questions about Alafaya Trail Animal Hospital
How is Alafaya Trail Animal Hospital rated?
Alafaya Trail Animal Hospital has a 4.5 star rating with 415 reviews.
When is Alafaya Trail Animal Hospital open?
Alafaya Trail Animal Hospital is closed now. It will open at 8:00 a.m.