Alafaya Trail Animal Hospital

Lainey G. 

on Yelp

4 years ago

Disappointed with the lack of professionalism. Obviously I'm not a veterinarian. But I've raised livestock, and owned many dogs and other animals throughout my life. I should be listened to. I'm competent to make this Decisions regarding my animals. If it is the policy of the office, not to stay in animal until they are six months, which is in no way a medical absolute, this information should have been conveying to me on my initial phone call, not after I have been talked into some sort of VIP program, and paid for an utter... read more

First N. 

on Yelp

4 years ago

My pet was seen on a Thursday and I paid for services with a credit card which they wanted my 3 digit code on the back of the card, Emil address, billing address and phone number even though I was in person. Two days later my card was used in Fort Walton Beach Fl to purchase $99 worth of pizza at papa johns. Within several minutes of the order, I received an email and several phone calls wanting to verify the address in Ft Walton beach Fl from the eatery thanking me for my order and to verify the room number for the delive... read more

Kathryn G. 

on Yelp

5 years ago

So let me see where shall I start... I brought my cat into their clinic on a Saturday with severe pain, he was having urinary problems. After examining him they called me on the phone( wasn't allowed in due to COVID19). Dr. Quoines was the one treating him as she spoke to me and told me what she thought would be best after I explained he was having trouble with his bladder and pain. She proceeding to tell me that it is possible that his bladder might explode and I might need to take him to the emergency clinic:(. Then proce... read more

Chris R. 

on Yelp

11 years ago

I took my dog for the free boarding as part of the VIP program I paid for. I was required to sign 5 forms, one of which required me to initial 5 separate boxes. One form asked if I wanted them to take extraordinary measures to save my dog in life threatening situation. I didn't take my 5 year old dog there with the expectation it would die when in their care. These forms were designed to free them of any liability or give them open access to my wallet.. After much discussion I was asked to leave. Do your self a favor and d... read more

Inna M. 

on Yelp

12 years ago

I am not a customer, I only spoke to this veterinary office over the phone. I came away saying I will never go here. This is not a place that cares about pets or their owners. They are only here to make as much money as they can. To euthanize an old suffering dog, they people couldn't stop listing more and more fees they would have wanted to charge! $50 for an "office visit"! $30 for a catheter! Almost $80 cremation fee! $65 for the actual euthanasia! Unbelievable. 

Trisha P. 

on Yelp

14 years ago

Worst animal hospital in Central Florida. Do NOT take your pet here. This vet will add in numerous charges to your bill at the end of the veterinarian visit and then give your vet unnecessary medications to increase the cost of your bill. Not only is this vet expensive, she does not have enough experience to practice veterinarian medicine. One time I took my healthy and fully vaccinated dog there to be boarded for ONE night, and he came home with a horrible cough. Guess who was blamed for the cough? ME! They told me t... read more