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625 South Anna Street, Wichita, KS, 67209, United States
Get directionsCasey was an extremely knowledgeable and friendly technician. You could tell from watching he knows the system inside and out. He did a great job with installing the new upgraded product. I would highly recommend Alert 360.
Business response:
Thank you for sharing your experience, Rick. Customer service is incredibly important to us, and I'm happy Casey provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Representative knowledgeable & professional. Explained what he was doing. Very personable. Appreciate what your company does.
Business response:
Thank you for sharing your experience, Pat. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Technician done good job ð?? Honest and answer all my questions Great job Joel. Thank you!
Business response:
Thank you for sharing your experience, Bill. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Setting up the appointment for an equipment upgrade was easy and the tech was personal and responsive. We've been with the company for a number of years and receive excellent service.
Business response:
Thank you for sharing your experience, Joy. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
The gentleman was very professional and courteous. He notified me prior to his arrival. He displayed excellent technical skills. He was fast and efficient. I was very pleased with the level of service I received from Alert 360. Job well done. Excellent service!
Business response:
Thank you for sharing your experience, Cheryl. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
long story short We finally left *** ... Alert 360 has been incredible from sales rep to tech to customer service to price . I'm happy . Long version below : I was disappointed because *** promised the moon and stars if I transferred my service to our new home (Free of charge ) I've been with them 5 years ... turns out my transfer was not at all free ... actually, it turned out to a quote of $899+ and i would get a discount of $400 I kindly asked them to leave and cancel my transfer ... Picked up one of the 100 cards this ... read more
Business response:
Thank you for your review, Sandra. We're happy you've chosen Alert 360 to protect you and your loved ones! Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Great company, amazing service! Technician came by to service our control panel and door alarms. Spent a good amount of time checking everything, updating the control panel and changing out batteries! Even spent a substantial amount of time with us going over all the functions on the new control panel and the new app. Great service...can't say enough good things about Israel, our technician. Amazing job he did!! Thanks again!
Business response:
Thank you for sharing your experience, Dana. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
The technician, Jonathan was awesome and did a great job. Great tech, very knowledgeable, and excellent customer service.
Business response:
Thank you for sharing your experience, Patrice. Customer service is incredibly important to us, and I'm happy Jonathan provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Worked very hard to not only solve our current issues, but also gave us several options for the future, along with quotes for costs of each one. Very grateful for their efforts.
Business response:
Thank you for your review, Ann & Don. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Alert 360 Home & Business Security Wichita has a 4.9 star rating with 2,182 reviews.
Alert 360 Home & Business Security Wichita is open now. It is open 24/7.