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625 South Anna Street, Wichita, KS, 67209, United States
Get directionsThe Service technician Anthony was so very professional and kind. He was very patient with me as I don't do well with the technology of today. I'm so pleased and feel safe with this Alert 360 Alarm system. Thank you!!!
Business response:
Thank you for sharing your experience, Hope. Customer service is incredibly important to us, and I'm happy Anthony provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Allen was very through and professional. Quickly took care of everything
Business response:
Thank you for sharing your experience, Katherine. Customer service is incredibly important to us, and I'm happy Allen provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
The Technician was very knowledgeable and paid close attention to detail. He was there to upgrade the cell card but thoroughly went through the entire system ensuring that all was in order. Thank you!
Business response:
Thank you for sharing your experience, Gordon. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
The technician was very friendly and knowledgeable. He worked quickly and updated equipment for us. Changed batteries, etc. without me even asking him to.
Business response:
Thank you for sharing your experience, Jennifer. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
I own a business that requires supervision 24/7 & this company goes out of their way to provide good customer service! ð??
Business response:
Thank you for your review, Ismael. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Great service. I've had service with them for 14+ years and have never had a problem.
Business response:
Thank you for your review, Paul. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Always professional. Took careful of problem quickly. Only issue is wait time before they could come out but that was partly due to my schedule and it was not a critical issue.
Business response:
Thank you for your review, Kathy. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Although I have had multiple issues with the outside cameras at night, the company responds quickly to resolve the issue. Techs have been to my home 3 times to to correct the issue. The last time they replaced all 4 cameras. So we will see tonight if issue is corrected . The Tech was very Polite, on time, and attentive to the issues. He made sure the position of the cameras covered critical area.
Business response:
Thank you for sharing your experience, Janice. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Great service. Always have arrived on time for me. Courteous and professional too.
Business response:
Thank you for your review, Mary. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Alert 360 Home & Business Security Wichita has a 4.9 star rating with 2,236 reviews.
Alert 360 Home & Business Security Wichita is open now. It is open 24/7.