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625 South Anna Street, Wichita, KS, 67209, United States
Get directionsDavid was very knowledgeable. He was able to add our door camera and get the two inside cameras back and running perfectly. This was the first person that knew his job and did it well. I've had three attempts with three different tech support people all who failed to resolve my problems. Thank God you sent David to our house. He was great and would highly recommend him to any customer needing help.
Business response:
Thank you for sharing your experience, Denise. Customer service is incredibly important to us, and I'm happy David provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
The technician was exceptional. Very knowledgeable and professional. The technician was prompt and communicated with us when he was on his way.
Business response:
Thank you for sharing your experience, Gary. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Quality installment and friendly, skilled technicians who were timely & knowledgeable.
Business response:
Thank you for your review, Suzette. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
The technician fixed the problem before he came! He was able to do remotely! But unfortunately the initial contact support person was unable to do Three weeks ago. They would have saved themselves all the cost in trouble if it was done initially.
Business response:
Thank you for sharing your experience, Rocky. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Tina is best. Friendly and she checks all the other sensors to make sure they are good.
Business response:
Thank you for sharing your experience, Brian. Customer service is incredibly important to us, and I'm happy Tina provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Wonderful service. Rep was punctual, friendly, helpful and patient. Throughout the process, Alert 360 kept me informed.
Business response:
Thank you for sharing your experience, Richard. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
The technician was able to resolve my WiFi / camera issue in a short time.
Business response:
Thank you for sharing your experience, Lois. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
The 360 man was wonderful, and Knowledgeable about his work
Business response:
Thank you for sharing your experience, Kay. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Excellent company to work with every time! Had a small issue and they were out in less than 12 hours. Great customer service!!!
Business response:
Thank you for your review, Jill. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Alert 360 Home & Business Security Wichita has a 4.9 star rating with 2,182 reviews.
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