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625 South Anna Street, Wichita, KS, 67209, United States
Get directionsRobert was awesome. He was hit with a few odd 'ghosts' in the machine and still he keps a great sense of humor and got er done. He deserves a raise!
Business response:
Thank you for sharing your experience, Mike. Customer service is incredibly important to us, and I'm happy Robert provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Great customer service. The problem was diagnosed and fixed quickly and ahead of schedule.
Business response:
Thank you for sharing your experience, Celeste. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
The technician was courteous, knowledgeable and listened to my concerns tenderly. He was able to resolve the issue in the allotted time and provided 1:1 hand on training as it relates to my alarm system.
Business response:
Thank you for sharing your experience, Serena. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
The technician Mark was very professional, friendly, knowledgeable and follow confidentiality guidelines. He corrected a previous tech errors with a short period of time. I highly recommend him.
Business response:
Thank you for sharing your experience, W******. Customer service is incredibly important to us, and I'm happy Mark provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Overall the service was excellent from talking with Cindy, sending the information in a timely manner and the installation and upgrade of the system by John. As long time customers we appreciate the service; this is not common in the days we live in. Thank you very much.
Business response:
Thank you for sharing your experience, Rudy. Customer service is incredibly important to us, and I'm happy both Cindy & John provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Greg updated our system in two hours and instructed us. He was great to work with. Received a fair price.
Business response:
Thank you for sharing your experience, Ja. Customer service is incredibly important to us, and I'm happy Greg provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Jacob contacted us when he was in route. He was prompt, polite, and professional. We had some questions he answered and he also provided some additional information on how the system components operate. The experience was very pleasant.
Business response:
Thank you for sharing your experience, Wendy. Customer service is incredibly important to us, and I'm happy Jacob provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Techs are always very nice. Jerry came out and assisted our business today and was very polite and respectful. He got straight to the root of the issue and was very helpful.
Business response:
Thank you for sharing your experience, Sarah. Customer service is incredibly important to us, and I'm happy Jerry provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
I am very pleased with the service provided by Alert 360. They were prompt to respond to our request. The technician was very professional and did a great job installing the new sensors.
Business response:
Thank you for sharing your experience, Maria. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Alert 360 Home & Business Security Wichita has a 4.9 star rating with 2,237 reviews.
Alert 360 Home & Business Security Wichita is open now. It is open 24/7.