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Alert 360 Home & Business Security Wichita
- Security Systems
- Wichita, KS
About this business
Location details
625 South Anna Street, Wichita, KS, 67209, United States
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The technician was courteous, knowledgeable and listened to my concerns tenderly. He was able to resolve the issue in the allotted time and provided 1:1 hand on training as it relates to my alarm system.
Business response:
Thank you for sharing your experience, Serena. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
The technician Mark was very professional, friendly, knowledgeable and follow confidentiality guidelines. He corrected a previous tech errors with a short period of time. I highly recommend him.
Business response:
Thank you for sharing your experience, W******. Customer service is incredibly important to us, and I'm happy Mark provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Overall the service was excellent from talking with Cindy, sending the information in a timely manner and the installation and upgrade of the system by John. As long time customers we appreciate the service; this is not common in the days we live in. Thank you very much.
Business response:
Thank you for sharing your experience, Rudy. Customer service is incredibly important to us, and I'm happy both Cindy & John provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Greg updated our system in two hours and instructed us. He was great to work with. Received a fair price.
Business response:
Thank you for sharing your experience, Ja. Customer service is incredibly important to us, and I'm happy Greg provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Jacob contacted us when he was in route. He was prompt, polite, and professional. We had some questions he answered and he also provided some additional information on how the system components operate. The experience was very pleasant.
Business response:
Thank you for sharing your experience, Wendy. Customer service is incredibly important to us, and I'm happy Jacob provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Techs are always very nice. Jerry came out and assisted our business today and was very polite and respectful. He got straight to the root of the issue and was very helpful.
Business response:
Thank you for sharing your experience, Sarah. Customer service is incredibly important to us, and I'm happy Jerry provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
I am very pleased with the service provided by Alert 360. They were prompt to respond to our request. The technician was very professional and did a great job installing the new sensors.
Business response:
Thank you for sharing your experience, Maria. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Jeff, the Alert 360 technician was friendly, worked very clean and took the time to explain everything that was done. He upgraded our alarm system & showed me how set up the remote alarm app to control my alarm thru my smart phone. I highly recommend Jeff and Alert 360.
Business response:
Thank you for sharing your experience, Bill. Customer service is incredibly important to us, and I'm happy Jeff provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
The technician Brad contacted me when in route and arrived as promised. His installation knowledge and skills were excellent and we made decisions together regarding specific component placement to optimize performance. He seamlessly integrated my Liftmaster WI-FI overhead door opener to the system and made sure my Alert360 app was installed correctly. The new Alarm.com Video Doorbell with Analytics is an incredible device and was installed perfectly. We are incredibly happy we chose Alert360 for our home security and highly... read more
Business response:
Thank you for sharing your experience, R****. Customer service is incredibly important to us, and I'm happy Brad provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Frequently asked questions about Alert 360 Home & Business Security Wichita
How is Alert 360 Home & Business Security Wichita rated?
Alert 360 Home & Business Security Wichita has a 4.9 star rating with 2,182 reviews.
When is Alert 360 Home & Business Security Wichita open?
Alert 360 Home & Business Security Wichita is open now. It is open 24/7.