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Houston’s #1 and best home security company, Alert 360 started as a small installation and alarm monitoring business in 1973. We have grown to be the 4th largest residential security provider in the nation! Our state-of-the-art home security system technology is available to all in the Houston area! Home security systems and alarm systems – SAVE up to 25% off RETAIL! Thousands of Houston homeowners and businesses already rely on Alert 360 alarm systems to protect their families and property. When you see our round green y... read more
6650 W. Sam Houston Pkwy, Ste 400, Houston, TX, 77041, United States
Get directionsJuan Mendez your technician did an amazing job! He came out and took his time to research why my doorbell wasn't working. He tried numerous things and while he wasnt able to fix it on this visit, he called in and set up another appointment to bring out a diffetent style doorbell to try and get it working. That's AOK in my book!
Business response:
Thank you so much for sharing your experience, Frederick Pierson. Customer service is incredibly important to us and we're happy to hear Juan met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - Houston North
Garett was very professional and efficient. Repaired the problem quickly and found additional issue which he corrected. Very pleased
Business response:
Thank you so much for sharing your experience, Carol & Aj Hettinger. Customer service is incredibly important to us and we're happy to hear Garett met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - Houston North
John Hernandez was excellent, on time knew what the problem was and fixed. 360 has been great response time is awesome when there is problem
Business response:
Thank you so much for sharing your experience, Faye Lowe. Customer service is incredibly important to us and we're happy to hear John met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - Houston North
Professional and told me how to fix the problem if it happens again.
Business response:
Thank you so much for sharing your experience, Donna Klemcke. Customer service is incredibly important to us and we're happy to hear your technician met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - Houston North
Very good and quick
Business response:
Thank you so much for sharing your experience, Bob & Sheryl Levan. Customer service is incredibly important to us and we're happy to hear your technician met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - Houston North
Great job! It was quick and clean and very professional!
Business response:
Thank you so much for sharing your experience, Charlie Mathews. Customer service is incredibly important to us and we're happy to hear your technician met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - Houston North
Great customer service. Friendly and informative installers.
Business response:
Thank you so much for sharing your experience, Luis Lay. Customer service is incredibly important to us and we're happy to hear your technician met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - Houston North
The man was very nice changed window sensor but only problem is I left for 30 minutes and when I came back alarm had triggered and said master bathroom window I had requested to change to a motion detector but gentleman said did not have one on the truck so put new sensors and now problem still exists
My tech was very nice and friendly the problem was not resolved but it was out of his control.
Business response:
Thank you so much for sharing your experience, Catina Johnson. Customer service is incredibly important to us and we're happy to hear your technician met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - Houston North
Alert 360 Home Security Business Security Systems & Commercial Security has a 4.9 star rating with 1,488 reviews.
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