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5311 Trans-Canada Hwy, #1, Duncan, BC, V9L 5J2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I bought an ebike at All Battery Duncan and had a problem with it not working. I spent almost a month going back and forth trying to get the problem fixed but every time they said it was fixed and I brought it home it wasn’t working. While trying to explain my frustration to the manager, Duncan, he hung up the phone on me! This is absolutely inappropriate customer relations!!! I also didn’t receive call backs while my bike was being serviced to let me know what the problem was or when I could pick it up. I finally contacted ... read more
I had a tablet which wasn’t charging Assessed and diagnose the problem. Turned out only to be the charging cord. Sold me a new charging cord.
My story is too long I will say the service from the Duncan store. Was nothing less that awful. Bought a brand new E bike from them I waited almost 4 months and will not go back to that store. I will take my bike for servicing elsewhere. I will not recommend Duncan store to anyone!
Explained what could be done and cost - promised within 7 days - done within 3. 2yr warranty and local people working.
All Battery Powered Duncan has a 4.6 star rating with 915 reviews.
All Battery Powered Duncan is open now. It will close at 5:30 p.m.