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All My Sons Moving
- Movers
- Lexington, KY
About this business
Location details
1003 Whipple Ct., Lexington, KY, 40511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
AVOID THIS MOVING COMPANY AT ALL COSTS. We were promised a smooth 7-hour move with 4 movers and 1 truck. Instead, they showed up late, barely loaded any furniture by 2 PM, and told us we?d need to rent a U-Haul and move the rest ourselves. They broke over $2,000 worth of our furniture?including TVs, a desk, and a recliner?and stretched the job to 10+ hours to rack up overtime fees we weren?t told about until moving day. Movers vaped on the job after we asked them not to, dumped all our belongings in the garage at the new hou... read more
Business response:
You deserve the absolute best experience. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number associated ... read more
The movers were 5.5 hours late, horrible customer service, overpriced. I was told on the phone that they were "overbooked and overwhelmed." We have an 1100 sq. ft., 2 bedroom apartment with 2 queen beds, 2 dressers, and a sectional. No other big furniture, no washer and dryer or kitchen table. It was a local move (7 miles). We have moved 5 times in 4 years with the same amount of stuff, and it has never taken longer than 2-3 hours to load AND unload, and I have never paid more than $600. All My Sons took FIVE hours and charg... read more
Business response:
Thank you for contacting us Traci. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. T... read more
The actual movers, Hunter and Tim, were excellent. I have no problem with what they did. The work was great. Unfortunately, this company was not honest about the pricing. I was quoted $150 and the price came out to be $360. The movers were also 45 mins late. I do not think this is an honest company and I will not hire them again.
Business response:
Hello Kendall, thank you for sharing your experience with us at All My Sons! Your feedback is crucial for improving our services. We're committed to addressing your concerns promptly. To continue the conversation, please email us at wecare@allmysons.com or call us directly at 844-238-8715, providing your Customer ID (CID) reference number or phone number linked with your move. We appreciate your input and look forward to hearing from you! Best regards, Heather Allen, AMS Community Coordinator.
DO NOT HIRE THESE GUYS. I moved recently and hired ALL MY SONS moving company to help move boxes and furniture. That� s it. They didn� t pack anything. Just move it from one place to another. One truck load. I paid this company $1500. What I got was broken furniture and a half-done job. They even broke a wall light at my old place. Did they tell me about it? Nope, they cleaned up all the glass and didn� t say a word. They also attempted to hide the broken furniture from me. It takes a LOT for me to get on a public platform t... read more
Business response:
Hello Mica, thank you so much for taking the time to reach out to us! Our sincere apologies for not meeting your expectations. We would love the opportunity to delve deeper into the details of your experience regarding charges, packing, delays, and communication with you directly. We are committed to fully understanding and addressing your concerns. Please reach out to us via email at wecare@allmysons.com or call us at 844-238-8715. Kindly include your Customer ID (CID) reference number or the phone number used when booking ... read more
Frequently asked questions about All My Sons Moving
How is All My Sons Moving rated?
All My Sons Moving has a 4.6 star rating with 1,022 reviews.
When is All My Sons Moving open?
All My Sons Moving is open now. It will close at 6:00 p.m.