All My Sons Moving & Storage

4.5

Movers
Pineville, NC

About this business

Transportation Services Movers

Location details

9930 Industrial Dr, Pineville, NC, 28134, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 9:00 p.m.
Tue	7:00 a.m. to 9:00 p.m.
Wed	7:00 a.m. to 9:00 p.m.
Thu	7:00 a.m. to 9:00 p.m.
Fri	7:00 a.m. to 9:00 p.m.
Sat	7:00 a.m. to 9:00 p.m.
Sun	9:00 a.m. to 7:00 p.m.

4.52,009 reviews

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Coral W.

5 months ago

Booked a local move of furniture only. I was scheduled for an afternoon move. I called at 2 because I had not heard anything. I was told the movers were finishing a job by 2:30 and would the. head my way. They showed up at 4:45. I asked twice if they were going to be able to finish the job that day. They assured me that they would. As they were packing, they informed me they would be unable to move a treadmill, even though I had asked about it prior to booking, and a grandfather clock. When they were moving out they gouged ... read more

Business response:

We are sorry. Your experience most certainly doesn?t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.

Jessica P.

9 months ago

Disgraceful Experience ? Stay Away! I am absolutely appalled at how this company operates. The way the owner and corporate office treated my elderly parents was both dishonest and heartless. My husband and I are in the process of selling our home, and it was time for my elderly parents to transition to a more manageable 55+ community. On moving day, it was raining, and the movers chose to park in our yard. They ended up getting stuck for over three hours, completely tearing up the side yard of a property we are selling in ju... read more

Julie F.

a year ago

Truly the worst customer server I� ve ever experienced. Yelling and cursing from the workers/manager. Charged triple what they quoted. Left with only 25% of the job complete. Scared both myself and my children in the process. Hire anyone but All My Sons.

Business response:

Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. We care deeply about our customers, and we want to ensu... read more

Amanda H.

2 years ago

DO NOT EVER USE THIS COMPANY EVER. THEY ARE SHADY AND OVER CHARGE YOU FOR EVERYTHING. The employees that move things are wonderful but inexperienced and unequipped the perform the job. They make up charges ?because you live in this state there are unlisted extra charges that the law requires you to pay us? like what???? Also, don?t they have to disclose that?? His response was ?oh we haven?t put it on the website yet sorry? even though it?s supposedly something that?s been required for years??? Also, movers need to use one p... read more

Business response:

Hello Amanda, your feedback matters! We would be grateful for the chance to discuss your specific concerns further and work towards a resolution. Please contact us via email at wecare@allmysons.com or call us directly at 844-238-8715, kindly include your Customer ID (CID) reference number or the phone number associated with your move. We look forward to connecting with you soon! Sincerely, Heather Allen, AMS Community Coordinator.

Marilyn H.

4 years ago

Andreas L.

4 years ago

Caused significant damage, both to contents and new home. Terrible customer service!

Patty M.

5 years ago

The gentleman they hired showed up high. Unacceptable.

Linda M.

5 years ago

They were highly overpriced. and they did not do what they were asked of.

Robert C.

6 years ago

They overcharge for what you expect from a moving company. They did not put the furniture back together that they took apart, and they lost the screws for the furniture. Once they have your money they are not a friendly company to deal with, Would not recommend to my worst enemy.