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All My Sons Moving & Storage
- Movers
- Garner, NC
About this business
Location details
3800 Centurion Drive, #109, Garner, NC, 27529, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
I had a terrible experience with this moving company. The customer service was extremely poor, and the workers were rude and disrespectful from start to finish. The job I hired them for should have taken no more than two hours?especially considering I had no large or heavy furniture. Instead, it took 4.5 hours because the workers spent most of the time standing around, complaining about the move instead of doing their job. Their lack of professionalism and poor use of time caused the move to take twice as long, and I was com... read more
The 2 movers damaged the walls and said I would receive a claim form. The next day I called because I did not get the emailed claim form, and the worker said the damages didn't and/or they were already there. Use this company at your own risk, there is a lack of integrity all around the board with the workers in office and the movers they send out.
Business response:
Thank you for bringing this to our attention Jennifer. We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver exceptional customer experiences, and we regret that this wasn't the case during your move. We would appreciate the chance to discuss your concerns with you directly. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (C... read more
Workers to slow, and my family and had to carry most of the items, they just took the heaviest stuff. Never again.
Business response:
Recognizing where we missed the mark is vital, and we genuinely apologize for any frustration caused. Customer satisfaction and going above and beyond is our utmost priority. We would love the opportunity to better understand the situation. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you so much again. We look forward to hearing from you soon.
I have moved several times and this was by far the second worse move I have made. People are very friendly at this company but do not understand their business. I do not feel that the office staff talks with their move teams and the move teams do not know how to do their jobs. The office staff sent my team to the wrong address and they ended up being an hour late. The truck they brought was full of trash from the previous move and did not have the equipment they needed to do my job. The team did not know how to pack a truck.... read more
Business response:
You deserve the absolute best experience. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number associated ... read more
We hired All my sons moving for July 20th and to have them store our stuff until July 28th. We worked with David Biulder (sales) which was a huge mistake. He was not part of anything other than when I signed and as far as customer service went was awful. He even stopped taking my phone calls. On the move out they damaged the walls of the home and stairs as they did not do anything to protect either one. The movers were very unfriendly, and one mover even talked about having to go to court (I wont disclose for what for) When ... read more
We were quoted a 3 day, move with 2 trucks and 5 movers for roughly $7k. We received one truck on the first day with 5 movers to pack up the house. Tow of the movers had to come POV/Uber. They ran out of supplies in 4 hours. One mover left with his mom at approximately 3 hours (1pm). all movers were billed full time. Day 2- One truck, 4 movers Day 3- One truck, 4 movers Day 4- One truck, 5 movers We were billed the first 3 days for 2 trucks and 5 movers. The total cost for the move was roughly $10,500, nearly 50% over the es... read more
they never show up bad service
They showed up without any supplies and then stated that the move needed at least 3 or 4 people. I was given more excuses then answers. I ended up having to find alternative help to get moved and it took over a month to get my deposit refunded. I will never use this company and I have shared it with everyone I can.
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.6 star rating with 1,669 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open tomorrow at 9:00 a.m.