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All My Sons Moving & Storage
- Movers
- Fort Myers, FL
About this business
Location details
14660 Jetport Lp., Suite 7, Fort Myers, FL, 33913, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 9:00 p.m. | |
| Tue | 6:30 a.m. to 9:00 p.m. | |
| Wed | 6:30 a.m. to 9:00 p.m. | |
| Thu | 6:30 a.m. to 9:00 p.m. | |
| Fri | 6:30 a.m. to 8:00 p.m. | |
| Sat | 6:30 a.m. to 5:00 p.m. | |
| Sun | 6:30 a.m. to 5:00 p.m. |
Horrible customer service. The two men they sent couldn?t move a couch in to my home. It was left in our garage and I was told they would have someone else come. They never came and never called. One employee parked his personal car in driveway and leaked oil all over the place. The company kept telling me that someone would call us regarding that. No one ever called. The worst company ever. I had another company come and move the couch in my house no problem. 2 men who knew what they were doing. DON?T USE THIS COMPANY!!!
Business response:
Thank you for taking the time to share your experience, Andrew. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. We care deeply about our customers, and we want... read more
Horrible experience with these movers. Poor communication, I requested for movers to come at 8am instead of 9am. Movers still showed up at 8. Movers were given the wrong address or they entered in the wrong address and got lost. They timed themselves when they start but they don't when they finish packing or arriving to the new location and attempted to force me to pay for their mistake of getting lost for over an hour which I had to call and fight it and was only compensated for 45 minutes of my time wasted for thei... read more
Business response:
We are sorry! Your experience most certainly doesn?t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.
I would not recommend this company. We are missing two items from a collection and have broken items. I took pictures of our cabinets prior to the move so the collector items could be placed back in the same locations in the cabinets. I contacted the Fort Myers office when I noticed the missing pieces, and they stated that they would look in the truck for our missing items. I drove to the office to show them the pictures and was told that I needed to look in other boxes. Why would all the items from that cabinet be unpacked ... read more
The company does not communicate with employees as to what was needed for the move. There was damage to door frames at both residences. To file a claim for damage was too tedious and just not worth it. I guess that is what they want. I had the damage repaired.
The driver hit another car while unloading. Movers broke a fire extinguisher cabinet cover. A company representative said he would make reparations and did not. The driver said he had less than a years experience. Two helpers, one said he had only been on the job less than three months, and another helper less than two weeks. On the way over to our new location, the driver dropped off a helper and arrived one hour late.
Do not hire this company. They did not give the correct estimate to me by phone. They over charged me. The manager and the team were very unprofessional and careless.
That was the most unpleasant moving experience that I had ever had. Do not use this company! Take them off your list, they suck... They broke my floor, they broke her TV, they forgot a whole closet full of clothes in the old residence, forgot pictures that were hanging on the wall. Just, absolutely the worst company ever!
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.7 star rating with 3,634 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 8:00 p.m.