This profile has been claimed by the business owner or representative.
All My Sons Moving & Storage
- Movers
- Chattanooga, TN
About this business
Location details
6340 Bonny Oaks Dr., Chattanooga, TN, 37416, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
We have used them twice and while I'm sure I could pay a whole lot more (we were quoted close to $2000 from another company) for better quality of work, we didn't think it was worth it or needed! The movers are friendly, the office staff are friendly. The movers don't stand around while being paid by the hour, they come in and get stuff done quickly! Sure, they could be a bit more gentle and careful, but since both of our moves were less than an hour away we just moved our more expensive items (TV, computers, etc) ourselves!
Workers were on time and did an excellent job of protecting large items and placing them in our home.
Took 7 hours to move a 2 bedroom apartment. The guys were tired from a morning move and Donovan was very unprofessional while on a call with his guys. Almost $900 to move from one building to another one across a parking lot, literally a parking lot between the two buildings. I had to threaten calling the Tn attorney general and the police to get our things unloaded finally. 3:45pm to 11:30ish pm. I do not recommend this company at all! Also, charged us for tape and plastic wrap that definitely wasn?t needed! They up charge ... read more
Business response:
We are sorry. Your experience most certainly doesn?t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.
Spent a lot of time on phone and smoking cigarettes.
Business response:
You deserve the absolute best experience every time. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number ... read more
This company will rip you off!!! Moving crew broke my daughter's bed that we paid $600 for. We supplied their claim department with a receipt and they said they base their replacement cost for damaged items off weight and we only will be reimbursed $105. Claims replacement was very short and rude. Called to talk to management and they just transferred to multiple people who said they couldn't help me and said they would call me back. Nothing... This is after the crew offered my daughter additional insurance and she opted for... read more
Business response:
Thank you for your patience throughout the claims process Craig . We regret to hear that the resolution provided hasn?t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 844-238-8715 if you have any questions.
This moving company is a joke. Took 8 hours to move 15 furniture pieces with four men moving them. Then they all get into a fist fight while I took photos of the damages that happened to not just the furniture pieces but to my car as well. Paid them $2,300 only for their claims department to say the best they can do it $300 back to us. the broke my childâ� � s dresser and bed, my car has deep scratches all over the hood, my hutch granite piece has a chunk missing from it and the tops broken off. Their manager had to come out... read more
Business response:
We appreciate your feedback as it helps us continuously improve and evolve, Kaitlyn. We're really sorry to hear that you're not satisfied with the outcome of your claim. All My Sons Moving and Storage always aim to provide excellent service for all our customer and regret that this was not the case during your claim process. Please reach out at 866-941-1849 if you have any questions. Thank you for your time and patience.
have to start by saying I am 33 weeks pregnant and it is not possible for me to move stuff at all. If I could leave this place zero stars I would. The actual guys who did the work were awesome and deserve 5 stars, and the fact that this review could reflect poorly on them bothers me. It� s really Chad their boss that I have a MAJOR problem with. We had a conversation the day before the move talking about all the stuff I have. I was concerned that all of my stuff would not fit in the truck. Chad continued to reassure me that ... read more
Business response:
Thank you for contacting us, Kelsi. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. ... read more
Nasty lying potty mouth rude disrespectful
Business response:
Veronica, Thank you for your feedback. We sincerely apologize for any frustration you may have encountered. This is unacceptable and will be addressed internally to ensure it doesn't happen again. Thank you for bringing this to our attention.
Everyone I talked to on the phone sounded fantastic.. The 4 movers that showed up the 1st day were good at packing my things. The actual moving day was a whole different thing.It was the boss and just 2 workers. The boss started saying , the truck is getting full , after I was in the understanding if a 2nd truck would be needed , one would have been requtsted. Well long story short....I walked thru after they left and found one of my TV's from the master Br. sitting in the formal L.V.room floor...I called and had then come b... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.2 star rating with 689 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 8:00 a.m.