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Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
"Excellent job customer service very polite "
"Went through their troubleshooting process and it was determined that I need several circuit boards. They said it would arrive in two days and it did. They said the repair people would call me to set up an appointment within two days and they did. After the parts were installed, it was determined that it was a more serious problem and they would report back to Square Trade their findings. Square Trade got back to me within two days with their decision and when it was determined that they could not offer me the same size and... read more
"Overall, the service from the insurance company was great."
"I sent my DVR along with the camera the DVR was fixed but they sent back a wrong security camera"
"The service- from the call to Square Trade to the time my new device was received was very impressive! The discussion with the agent took about 6-7 minutes and I received my device in two days. The delivery exceeded my expectations."
"Agents were cordial and eager to help. My case was not straightforward because the Sam's membership had not been renewed and extra steps were required to establish warranty proof. The process was time consuming. Once proof was established, the replacement was delivered in a matter of days. I strongly encourage shoppers to include SMART TRADE in the transaction."
"My Lenovo pc produced message of "Automatic Repair started". I utilized the options to check the system, which produced two random seek errors. Still under warranty, with a year remaining, so I contacted SquareTrade. I agreed to attempting to reload Windows, which attempts failed twice. Conclusion was that the drive needed to be replaced. I took the pc to a computer store in town, where they replaced the hard drive. I will mail in the receipt for the work, and SquareTrade says they will reimburse. The tech service is good, ... read more
"I called and made a claim and told them the unit was not working anymore. I got a check in the mail today. "
"Customer service rep was very helpful and easy to work with. She took the time to listen and understand the problem. She also provided the correct information that I was misinformed about from the Consumer Rep. Good experience!"
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 29,409 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.