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570 N Shoreline Blvd, Mountain View, CA, 94043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently went to Allure Dental for my 3 years old daughter's cleaning and cavity filing and surprisingly my daughter enjoyed the experience. She didn't cry or complained at all. She loved the movies and earphones that they offered while getting her cleaning. She even asked me to book her next appointment with Dr. Lee and Dr. Trinh again.
I've been coming to this dentist for about 4 years or so , my wife has been treated by Dr Trihn and Dr Lee for basically her whole dental life . They are the BEST dentist I've ever been to ! They take really good care of you and most of the procedures they try to make as painless as possible !!! I love that they offer caprisons, coffee, hot tea and cookies in the waiting area. They also give out soups after dental work and even cakes on your birthday !! Oh also they have glasses you can watch Hulu Netflix and amazing prime v... read more
Business response:
Dear Monique, Thank you so much for taking the time to leave us a review. We're thrilled you had a positive experience with our doctors, staff, and even the amenities which we offer for patient's comfort. We look forward to seeing you for your next appointment! Sincerely, Allure Dental Center
Their business model doesn't make sense. They smile and greet you as you arrive but behind their smile is an uncomfortable smirk like a high school student who bullies the unpopular crowd. They will judge you by your status to determine the cost of your dental work. They make you believe there is so much wrong with your teeth to increase the cost of your bill like an automobile repair shop. On top of all of this, they will make you wait WEEKS for a return call or update on an order you put in if they don't think you can affo... read more
Business response:
Dear Sparkle, Thank you so much for your feedback. We really appreciate you taking the time to leave a review and bring this to our attention. We are sorry your experience with us was not a positive one, however it seems as though there has been a misunderstanding about our services and so we want to do whatever we could to make it right. For patients' privacy protection, it is requested that we handle this offline. Would you please consider giving us a call at 650-988-9998 to discuss the matter? We would love to hear from y... read more
This review is solely based on the experience with them. Several hours before the appointment, they called and said they are not sure if they can do the procedure and they would need to cancel the appointment unilaterally. The appointment was made almost a month prior. It feels quite disrespecting. And it is not the first time this happened.
Business response:
Dear Celia, Thank you so much for your feedback. We really appreciate you taking the time to leave a review and bring this to our attention. We are sorry your experience with us was not a positive one and we want to do whatever we could to make it right. For patients' privacy protection, it is requested that we handle this offline. Would you please consider giving us a call at 650-988-9998 to discuss the matter? We would love to hear from you! Sincerely, Allure Dental Center
Dr. Suzanna Lee and Dr. Trinh Lee has been my primary dental care physician for over a year now and I couldn't be happier! You could definitely tell that they have a passion for what they do! They are very helpful and make a clear understanding view of what is happening or what's going on for your dental needs. Thus, they make sure I have a clean and refreshing teeth whenever I leave the office. For example, I could not comprehend the proper values of keeping each tooth clean without any cavities but now I do, both doctors t... read more
Visiting the dentist is always scary, but everyone at Allure Dental Center makes your visit experience exceptional! From the moment you walk in someone is always there to greet you and help you. The hygienist and the assistants are all so friendly and accommodating. Dr. Lee and Dr. Trinh are both very professional and caring for their patients. If your looking for a competent and trustworthy office this is it! They are absolutely the BEST!!!
I used to go here cause it was near my house then. I never went anywhere else in the Bay area, then I moved to Sacramento and got much better dental care, thats when I realized that this was not the best place to go. When I had sensitive tooth, I needed a quick appointment and I got one here. You hardly get seen by the actual dentist here. She took a scan of my teeth and said there is nothing wrong and asked me to come for a cleaning. Just to give this piece of advice, they have billed about $170 and the major part for those... read more
Felt I was visiting a mechanic. Said one thing but by the time I received the invoice had added on extra things I "needed" but we're not explained. Plus they put all these random charges I couldn't even figure out. Money for mouth rinse? Etc. I wanted to have some chips fixed and they had me pay a couple 100 dollars for a mold the suggested o get veneers instead of just a simple quick fill in... I don't have a 4000.00 laying around to spend on two chipped teeth. Just went to another dentist he's going to do exactly what I wa... read more
Business response:
Thank you for your review! It is our desire to always inform our patients of their recommended treatment plan and any financial obligations prior to starting any treatment. We're sorry to hear your office visit was less than desired. Our doctors provide treatment plans based on their best judgment from experience, education, and extensive dental training. Our goal is to provide the best option for a long-lasting healthy smile. If you have any further feedback, please give us a call or email us. We look forward to hearing fro... read more
My review is solely based on my experience with a dental plate temporary false tooth. I came in around July 2017 to get a dental plate replaced. Allure Dental was kind enough to schedule me in for an emergency visit. I came in for what would seem like a standard procedure to take a mouth mold for the missing tooth, make the tooth and plate, make sure it fits in my mouth, and adjust it accordingly. None of the above went well. While taking the mold, the assistant wiggled the mold so much that even I can tell it wasn't go... read more
Business response:
Thank you for leaving a review and sharing your experience with us. Our doctors strive to approach each treatment with quality care for a smile you are proud of. We want to provide services that will support the overall function and aesthetic of a beautiful smile for years to come. Please feel free to give our office a call or email us to discuss your experience further. Thank you! - Allure Dental Center
Allure Dental Center has a 4.6 star rating with 636 reviews.
Allure Dental Center is closed now. It will open at 9:00 a.m.