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American Home Shield

4.0
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.0147,458 reviews
Raju's profile image
4 years ago

Timely and professional, the service has been done next day itself 

John Phillis's profile image
John Phillis 
4 years ago

Very difficult to make contact - sometimes I've literally spent hours waiting in the queue for a representative. 

Eva's profile image
4 years ago

Customer service personnel was very helpful 

Tim's profile image
4 years ago

Timely repair and it cost less than if I didnt have the plan. 

Al Tyree's profile image
4 years ago

Great service for a homeowner with an older home. 

Judy hart's profile image
Judy hart 
4 years ago

I’ve had mostly good experience with my ahs. The exception is regarding my refrigerator, a 5 year old LG bottom freezer model. It’s a beautiful lemon that had required repeated service. Each time it quits working I’ve had to wait weeks for service while losing all my frozen food each time. I was totally without refrigeration from Thanksgiving until after New Years a year ago when the compressor went out. Most recently when it quit working I was given a repair date 2 weeks away and on the day of the appointment the company ca... read more

Juanita Gipaya's profile image
Juanita Gipaya 
4 years ago

The staff have a difficult job. They were so supportive with a difficult vendor in a stressful situation. 

Kari Mellenkamp's profile image
Kari Mellenkamp 
4 years ago

Great service. Quick response to online service request. They allow you to put cost of repair towards a new unit if you want to. Only negative is wait time if you actually need to speak to someone, but it is rare that I have a need to. 

Cliff Nishikawa's profile image
Cliff Nishikawa 
4 years ago

Very easy to schedule a repair service and prompt service by repair technician. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4 star rating with 147,458 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.