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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8105,410 reviews
Erika's profile image
5 years ago

This is the third time I’ve used AHS most of my experience has been good. My major issue is with customer service. Once your order is setup the calls seem to only go to an overseas customer service center. My issue with this is though they understand English they often don’t understand the context of your words. I purchased my home last year and have a room that has an old gas wall heater. Without it working the room is unusable in winter. I called had a nice young man come out and turn it on but was unable to identify if it... read more

Ralph Emerson's profile image
Ralph Emerson 
5 years ago

My problem was not solved I need a return visit. 

Paul G's profile image
5 years ago

Great opportunity for peace of mind when your appliance goes bad...you have someone to turn to...no internet searching and no wondering if you will have your repair done correctly. 

Steven Ragatzki's profile image
Steven Ragatzki 
5 years ago

Quick response, hired the right company to get the job done. 

Mark Steele's profile image
Mark Steele 
5 years ago

I've made 2 claims and the first one (six or replace our oven) took about 3 to 4 weeks, but the icemaker was done quickly. so now I'm ok with AHS. 

Shellie gibbs's profile image
Shellie gibbs 
5 years ago

easy fast and reliable - would reccommend 

Leigh Ann Kristiansen's profile image
Leigh Ann Kristiansen 
5 years ago

American Home Shield has been outstanding in sending very capable technicians to address all our issues. Our problems have always been repaired to our satisfaction. When replacements were needed, they were done promptly and without hesitation. I have recommended AHS to many friends and family. 

Carol Stone's profile image
Carol Stone 
5 years ago

They were polite and helpful on the problem and set up a repairman and not charge the second time at no charge to me. The first repairman did not fix the problemphone to resolve the problem 

martin vaca's profile image
martin vaca 
5 years ago

all claims get resolved within 48 hours, all companies that show up are very proffessional 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 105,410 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.