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American Roofing & Exteriors
- Roofing
- Fenton, MO
About this business
Location details
2275 Cassens Dr, Fenton, MO, 63026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They come out start professional you receive quotes for repair problem with additional sales offer items to increase price. Mark I h represented company explained my roof was not covered under insurance so I had to pay out of pocket. I agreed two leaks on roof with new gutters one repair completed in kitchen the other in bedroom still leaking. I have reached out several several times to owner roof supervisor and marketing representative because they professional they trying to play on my intelligence knowing what I payed fo... read more
Business response:
Hi Mary, thanks for taking the time to give us feedback. We are not 100% positive as to what your review is trying to say, but we have had 2 separate appointments with you in attempts to assist you. We were no showed both times, and then this negative review was posted. Please give us a call (800)-766-3161.
RecommendedWorkmanship looks good so far about 6 months after roof installation. Watch for extra costs added in not covered by insurance. They will find things to replace and charge you for.
Business response:
Thank you for the review! The extra charges were for rotted roof decking that is an extra cost per square foot stated on our contracts. The wood must be replaced to install your new roof per code and manufactures specifications. If you have any questions or concerns regarding the charges, please contact our office 314-849-7663. Have A Wonderful Day!
Salesman said three weeks at most and work would be started. Once started they would need 1 day for the roof and one day for everything else. That was back in May and the work is still not done. New roof was put on, it leaked in many places. Hopefully that has been fixed but now spots on ceiling in the house need painted. After waiting all last week for a guy to show up to do work, he showed on Friday to say he didn’t have what he needed. He then come back Saturday and again did not have what he needed. The workers are... read more
Waiting for months for a leaking new roof to be fixed and nothing happened seem like remarkable service.
Business response:
Do not see your name in our database. Please call our office if u need service 800-766-3161
This roofing company is the absolute worst in St. Louis. Their workmanship is poor, and when they grant a warranty for a new roof, they can't guarantee that it won't leak. I'm really regretting working with this company, so don't make the same mistake that I did.
Business response:
Your name is not in our database. And this is one of many bad reviews today? This is a bogus review.
Frequently asked questions about American Roofing & Exteriors
How is American Roofing & Exteriors rated?
American Roofing & Exteriors has a 4.4 star rating with 240 reviews.
When is American Roofing & Exteriors open?
American Roofing & Exteriors is closed now. It will open tomorrow at 7:00 a.m.