American Steel Carports, Inc.

chris p 

on BBB

a month ago

I was lied to by ****** of **** buildings when I bought the barn. I was lied to by the city when I got the permit stamped. ****** said I didnt need a permit for the building. I got a permit anyways. ***** approved the building height and no concrete needed. The city made me take the barn down because of height and no footer and requires a variance. Variance didnt pass so I lost $22k. Very upset with company and city!!!! Lies, lies, lies! Stole my money! 

Eric C 

on BBB

2 months ago

My building is not square with my concrete pad, I have panels they failed to s**** down, panels that they missed the stud and now leaks water, self tapping screws all over my driveway and a hole in 1 of my car tires. They cut the leg off my existing car port to turn their truck around and just placed it back in it's spot without securing it. They left trash and cigarette butts all over my yard and food on my lawn mower where I assume they was sitting for lunch. Ive tried calling and nobody returned my call. Never again will ... read more

Stormy A 

on BBB

2 months ago

American steel took my deposit and plan fee but was unable to complete the plans let alone build the building. I've requested to cancel my order to receive no response. The project was not a project they typically do, and they should have never contracted with me to do the project. Now I'm seeking my plan fee and deposit to be refunded. No response has been received, and they owe me over $12,000. There is additional cost mounting due to their negligence which will also need to be recouped. A FULL refund is due to avoid litig... read more

john r 

on BBB

2 months ago

I had bought two buildings and after last winter my carport collapsed and the other steel building suffered extreme damage. Attempted to contact this company by phone and email. No response. 

Brady L 

on BBB

3 months ago

Do not use these people the installers left the roof with no screws. The walls do not go all the way up to the frame and there is a gap between the roof and walls. When I contacted them they took forever to get back with me I had to constantly call and text them they refused to come back and fix the problems I sent pictures and videos stay far away from this company 

Elise H 

on BBB

3 months ago

I want to express my disappointment with the level of customer service we received. We hired the company to install a carport, and unfortunately, the entire project required constant oversight to ensure it was completed correctly. There was no offer for a discount despite the difficulties we faced. Additionally, there was a miscommunication regarding the color of the door, and I wasnt given the option for black until after the order arrived.The shed was initially installed crooked, which resulted in additional holes being dr... read more

Andrew R 

on BBB

4 months ago

My experience went bad quickly. The first ********** were scheduled to come on Friday morning but they no called no showed. I called the main office and was told they should be there to start Friday afternoon. No one showed. Was told they would be there Saturday but same thing happened. They finally showed up on Sunday. They finished on Monday when I was at work. When I got home, I inspected the building, and found they had used old ***** screws and a piece of the siding had a huge ***** in the side. There were also over 100... read more

sean m 

on BBB

5 months ago

While the install crew was amazing, friendly and professional the ordering and contract process was lacking, after talking with 3rd party *** and getting the design I wanted the plant came back with more structural changes despite having all my info up front. That was fine I made my deposit and signed the contract with a balance due of ******. When scheduling the crew they said I owed ****** due (not on my contract) they said their math was off and kept sending circled areas on their contract despite being advised that amoun... read more

Joanna M 

on BBB

5 months ago

Watch out for this company. If everything is smooth and easy they may be fine. But if they make any mistakes, no matter how obviously their fault, they will not make it right without legal action. When our roll up door failed we were told sorry, it was wind damage. But upon further inspection it because clear to us all (supported and proved through pictures) that the installers missed the crucial two screws at the bottom of the track. It was a faulty installation. They wouldnt even speak to us until we filed against them.