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American Steel Carports, Inc.
- Metal Fabricators
- Wilkes-Barre, PA
About this business
Location details
22 Ruddle St, Wilkes-Barre, PA, 18702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
American steel took my deposit and plan fee but was unable to complete the plans let alone build the building. I've requested to cancel my order to receive no response. The project was not a project they typically do, and they should have never contracted with me to do the project. Now I'm seeking my plan fee and deposit to be refunded. No response has been received, and they owe me over $12,000. There is additional cost mounting due to their negligence which will also need to be recouped. A FULL refund is due to avoid litig... read more
I had bought two buildings and after last winter my carport collapsed and the other steel building suffered extreme damage. Attempted to contact this company by phone and email. No response.
Do not use these people the installers left the roof with no screws. The walls do not go all the way up to the frame and there is a gap between the roof and walls. When I contacted them they took forever to get back with me I had to constantly call and text them they refused to come back and fix the problems I sent pictures and videos stay far away from this company
I want to express my disappointment with the level of customer service we received. We hired the company to install a carport, and unfortunately, the entire project required constant oversight to ensure it was completed correctly. There was no offer for a discount despite the difficulties we faced. Additionally, there was a miscommunication regarding the color of the door, and I wasnt given the option for black until after the order arrived.The shed was initially installed crooked, which resulted in additional holes being dr... read more
My experience went bad quickly. The first ********** were scheduled to come on Friday morning but they no called no showed. I called the main office and was told they should be there to start Friday afternoon. No one showed. Was told they would be there Saturday but same thing happened. They finally showed up on Sunday. They finished on Monday when I was at work. When I got home, I inspected the building, and found they had used old ***** screws and a piece of the siding had a huge ***** in the side. There were also over 100... read more
While the install crew was amazing, friendly and professional the ordering and contract process was lacking, after talking with 3rd party *** and getting the design I wanted the plant came back with more structural changes despite having all my info up front. That was fine I made my deposit and signed the contract with a balance due of ******. When scheduling the crew they said I owed ****** due (not on my contract) they said their math was off and kept sending circled areas on their contract despite being advised that amoun... read more
Watch out for this company. If everything is smooth and easy they may be fine. But if they make any mistakes, no matter how obviously their fault, they will not make it right without legal action. When our roll up door failed we were told sorry, it was wind damage. But upon further inspection it because clear to us all (supported and proved through pictures) that the installers missed the crucial two screws at the bottom of the track. It was a faulty installation. They wouldnt even speak to us until we filed against them.
Got a pole barn from them for my truck today I went out won't go up or down its 1 years old my truck is stuck. in there couldn't go to work get truck.out got a hold of them 1 year warranty is done can't do nothing ,,,,will never recommend this company to any one *****there are people asking us about the company who did both of are pole barns will not recommend them to no one ... ..
We have been waiting and calling to get a permit completed since June *******. We make several calls per month and no one knows whats going on. Now phone numbers have been disconnected. Unable to contact the owner or anyone in upper management. The City said a permit was requested over 80 days ago and then the email sent was never responded to by American Steel. ****** tells he is going to find out what is going on and never calls back. Now his number is disconnected. I cant understand why we are being ignored.
Frequently asked questions about American Steel Carports, Inc.
How is American Steel Carports, Inc. rated?
American Steel Carports, Inc. has a 4.1 star rating with 700 reviews.
When is American Steel Carports, Inc. open?
American Steel Carports, Inc. is open now. It will close at 5:00 p.m.