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AmeriGas Propane
- Propane
- Portland, OR
About this business
Location details
1316 Northeast Lombard Pl, Portland, OR, 97211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They are getting 1 star because I am unable to give them less. We canceled our service because their charges continue to rise. Their driver did not pick up all of their tanks when he came. I informed them that they had tanks still here and if they didn't want them we would put them in the dumpster. They choose to pick them up and charged us for a service call. I have made numerous phone calls to resolve this billing issue but they won't remove the charge and continue to charge late fees. They will not transfer me to billing ... read more
I ran out of gas because I received email bills and my email was compromised so I did not receive the last 2 bills for monthly tank rental. I am on a "keep full" basis so I typically do not have to worry about running out of gas. We did run out of gas because I hadn't paid 2 months of tank rental, and I received no phone calls or text that I had overdue payments. I called Amerigas number and clearly received an overseas customer service location. I paid in full over the phone for a full tank of gas only to be told that I had... read more
We cancelled our AmeriGas accounts several years ago after long hours on hold and running out of propane, and never reaching anyone to accept our order. We contacted another company and are very happy with prompt service. Almost two years ago we sold the business and property. We warned the new owner regarding our unfortunate experience with AmeriGas and their unscrupulous business practices. They also use a different company for their propane needs.Almost two years later we receive past due notices even though our account w... read more
Amerigas is the biggest rip-off, con artist company in operation. This company deserves a big fat ZERO STARS for the lack of customer service and ****************************. This is the second time we have placed an order for propane that has taken over 3 weeks to deliver. Unacceptable. Excuse? This time their truck broke down - a week ago! So, they only have 1 truck? Wait, what? And they couldn't reach out to their customers to advise yet another scheduled delivery date would be missed? They won't deliver until you pay, u... read more
Please stay away from this gas company. Rented a 250 gallon tank and had it filled in 2022. Called to have it refilled in July of 2024. Cannot speak to anyone local on the phone. They advised refill of the rental tank would take 7-10 business days and the driver would have to perform a leak inspection test. Two weeks later a delivery driver showed up, filled the tank and left within 15 minutes. Received and invoice for $1300.00, 178 gallons at $6.41/gal plus addition service fees. Called to discuss the invoice. Again, cannot... read more
Used Amerigas for a delivery one month ago. Ask them not to deliver again I only need refill every year or so. A truck showed up today wanting to deliver 300 gallons of gas that I did not order. I was told to use the app. Spent over half an hour on the phone using the app they told me to call, I called the number they told me to enter the reason for my call. It wouldnt take the number entered now an hour has gone by. I called again press the number it worked. They told me I ordered 300 gallons of gas. I did not my tank is fu... read more
This is the second time I have run out of gas during hurricane season. I live in a rural area with a gas generator, gas hot water ************ stove. I explain to them that I cant cook and Im screaming while trying to take cold showers for days. It seems to be no importance to them. They have not scheduled anyone to come to my home as of yet. Im sending out a SOS
On 4-29 I had a propane delivery. The driver ******* told me at that time that a copper connection to the tank was bent and should be replaced. He told me that he could find a connection and swing by to install it at no extra charge. On 5-18 the driver came by without calling but I was home. ******* said that while they had to do a leak check they discussed it and would waive all the charges. Two days later I received an email from Amerigas for $240 for installing the connection and a leak check. I am a senior citizen on a f... read more
If I could leave a review with zero stars I would. $250 tank rental if you don't buy min gas, then I closed my account and it took them over 9 months to remove their tank so that racked up another $250 because it ran into the next year. Horrible customer service. The only way you talk to someone directly associated with them is when you become a new customer, after that everything goes through a call center.
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 1,153 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open on Monday at 9:00 a.m.