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AmeriGas Propane

1.2

About this business

Location details

1316 Northeast Lombard Pl, Portland, OR, 97211, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.21,153 reviews
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Anonymous 
a year ago

Amerigas enticed me to switch to their service by offering a no charge pressure/system safety assurance test. After I agreed to switch and received propane fill up, I received a $319.99 bill for the safety assurance test. Ive spent combined hours on the phone with customer service and they refuse to remove the charge, saying that I was given false information. Stay clear of Amerigas! 

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Anonymous 
a year ago

After being a customer for 20 years, the decline in *********************** I feel relieved to be able to close my account even at my expense to have their tank picked up. I will NOT be recommending Amerigas. 

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Anonymous 
a year ago

0 STARS.. It should be a Crime the way this company continues to do business. After paying I waited 3+ weeks and still was without propane.which meant No hot water, No heat, and No cooking . After numerous phone calls and given the runaround I had No choice but to switch to a different company. Not only did they keep my payment of ****** for a product I never received they then sent me a bill for another ****** for picking up their own equipment along with an early termination fee although I had been using their company for ... read more

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Anonymous 
a year ago

Amerigas is the worst propane company. They charged us for an entire pressure regulator when they just provided a cap that the repair guys lost when checking our gas pressure. We tried repeatedly to get the charge reversed with no luck. We emailed them several times, sent two letters and actually went to the office, but they dont allow walk-ins post COVID. Very frustrating. How can you run a business this way?!?! We will never use Amerigas again. 

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Anonymous 
a year ago

They scam and cheat people! They come out , fill your tank every month when you tell them you will call in for service, they come anyway and you end up with a 1.500.00 dollar Bill! They have horrible customer service! They will not let you get ahold of him to stop service! 10 stars for Horrible Service.Negative 5 stars! 

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Anonymous 
a year ago

Very poor customer service. Appointment today to pick up 3 tanks never came. No phone call notifications why. When originally set tanks did not meet regulations were not ******************************** generator were placed under wooden deck. After reading reviews I do not have much hope getting refund for my unused propane if and when they ever come get my tanks. Wish an attorney would read these complaints and file class action law suit. I do no have funds to hire attorney on my own 0 stars 

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Anonymous 
a year ago

Its unreal that this company is still allowed to exist. What a horrendous experience. I placed my order on 8/16 and as of today, 8/29, after being reassured at least six times that the delivery would be made by the end of the day, still no gas. I genuinely feel for the customer service agents in their foreign call centers (bold move to call yourself Amerigas and outsource your customer service to other countries, on the cheap) who have to deal with the fallout of their employer's incompetence. In my desperation to have a hot... read more

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Anonymous 
a year ago

Like everyone else should be ZERO Stars, **************** is USELESS. Been on the phone over 1 hour to get a refund of $564. that they were suppose to send within 3-4 week, now they said since I cancelled my account the credit was blocked, WHAAT. If my account was cancelled they should return my money. DO NOT USE THEM 1111 

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Anonymous 
a year ago

I dealt with this company years ago before they started outsourcing and they were great. Now they are HORRIBLE. I ordered gas which by the way took me three phone calls and hours of time. I overlooked it. They gave me a date, fine. I later got a text message stating that my gas would be arriving early and would be there the next day and someone would have to be there. I tried to get a time frame so I would not miss an entire day from work. After hours of trying to get someone that understood what I was saying I just took the... read more

Frequently asked questions about AmeriGas Propane

How is AmeriGas Propane rated?

AmeriGas Propane has a 1.2 star rating with 1,153 reviews. 

When is AmeriGas Propane open?

AmeriGas Propane is closed now. It will open on Monday at 9:00 a.m.