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AmeriGas Propane
- Propane
- Colorado Springs, CO
About this business
Location details
3709 North Nevada Ave, Colorado Springs, CO, 80907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely disgusting company. We bought a home that had a rented take. We had to take over the contract. We then had the tank removed because we installed our own that was significantly larger. We had called to go over what was involved and any fees associated with the removal. They never mentioned a fee to remove the tank. I surprisingly received a bill for a few hundred dollars to remove the tank. I called asking for a copy of the contract indicating that there was a fee for removal and that once I received it, I would ha... read more
Awful customer service. Hard to speak with representative in the ***. Their billing department leaves you on hold and do not connect to a supervisor when requested. I have closed my account and do not wish to deal with them again. When they owe you they will make up charges to justify not refunding you. When you owe them; they will draft your account. DO NOT DO BUSINESS WITH THIS CUSTOMER.
I used Amerigas successfully for propane refill from 2020 through 2024 with zero problems (hence the 2 stars instead of 1). Recently, in 2025, I ordered 400 gallons and paid up front online. They delivered 800 gallons instead 400 and billed me for the 400 extra gallonsover $1400 extra, past due. They would not have someone pump the extra out, and they would not, as I requested, discount the delivery (which I do not need, as I am trying to sell my house and dont even live there full time right now!). They offered to read the ... read more
Feb 1, 2025. I mailed a letter of termination with a statement. At that time you owed me $934.87. I continued to send multiple notices thru your contact me messager to discontinue. I spoke with your representative who stated a check would be cut and mailed to me. I have never gotten any money. Today, I called again and was told by ***** that because I terminated and closed the account, a check could not be mailed to me. I will appreciate any help you can give me to receive the money, your company owes me.
I purchased my home in the fall and Amerigas was the owner of the propane tank that was already on my property at time of purchase with winter coming fast I ordered the propane asking before the propane was delivered if I would be held to a contract and being told no I purchased the propane. I was quoted 1.80 per gallon for the 1st 12 months. My first fill was a 1.80 per gallon and in just those 6 winter months my price per gallon reached 2.50. I have all receipts still. In December of 24 I called when my propane tank was at... read more
The Amerigas saga continues a year later and they wont provide phone transcripts. To recap 1. Had my tank filled 4/2024 and was put on auto delivery so my tank would never again be empty 2. 9/2024 auto delivery came (as expected) =happy customer 3. 2/13/2025 Empty tank. Set up urgent delivery with a charge of ****** (to be invoiced) even though I was on auto delivery and this shouldnt have happened. 4. Confirmed delivers 2/14-2/15/25 (see screenshot) - no delivery the 14, 15, 16, or 17th. 5. Contacted Amerigas to be told the... read more
We put the account in our names after Mother in law passed away. We supplied them with a Death Certificate and court papers. We have been trying to resolve this since November 2024. There are no offices near me.
We have had Amerigas as our propane supplier for over 20 years. Since they were purchased and moved all customer service overseas 3 years ago it is impossible to contact anyone who can answer a question or fix a problem with ********** the spring of 2024, I decided to switch to a local propane supplier due to cost and ability to speak with a customer service rep. **** I notified ********************** that I would be switching to a new supplier they came and refilled my propane tank without my knowledge, causing us to lose t... read more
I would give them zero stars if I could! This has got to be the WORST company I have ever dealt with. Charged my mother in law $430 to pick up THEIR tank. She was a former Heritage Propane customer which ********************** brought out. Amerigas doubled the per gallon charge and when my 84 year old mother in law who's barely getting by on ** could no longer afford it they charged her $430 to pick up their own above ground tank, ten minutes tops. I used to work for ******** Gas (which I thought was terrible) but even they ... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 1,167 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is open now. It will close at 6:00 p.m.