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AmeriGas Propane
- Propane
- Tulsa, OK
About this business
Location details
3602 Mingo Valley Expy, Tulsa, OK, 74116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called Amerigas on 1/19/26 to deliver as I was at 20% in tank . Scheduled the delivery between 1/27-1/30. I called on 1/30 as I hadnt gotten the notification for delivery and an ice storm was coming in and temperatures were going down to about 10 degrees . I was told they would be there by end of day but did not show up. Over the next 10 days I called 21 times and always got a foreign person that I could barely understand from a call center . I told them each time I was almost out and I have a special needs child and every... read more
This company does NOT deserve to have any customers whatsoever. Those they do have receive ZERO customer service. This is not to say that the actual service techs that have the unfortunate job of dealing with upset customers on-site are bad people. I'm saying that, you cannot talk to anyone that actually services your area, everything is handled overseas, nothing has ever been on-time (even though they give week long delivery or service periods), there is no coordination between departments, etc. The result is you, as a cust... read more
Hopefully people will take a moment to review this company before willing becoming a customer. The below comments are accurate! Worst call center ***** can hardly speak English). Unfortunately Amerigas tank was already on my property when I bought the house. I needed to get a bigger tank and decided to go with ************* Amerigas took about 45 days to come and pick up their tank and when they did they sent me a bill for just under $600. Three line items were charged were to pick up tank, cost to send a technician to pick ... read more
WE have been without a propane delivery now for 3 days. They say our delivery is marked urgent yet they have not showed. 8 calls were made to their terrible customer service system, which is totally annoying and useless. They have their calls set up like a wall protecting their real reps. ********** to reach and talk to their local office who would be making your delivery. No one cares we have been without heat. The worst customer service, they should be ashamed!
I am giving 1 star because zero is not an option. My mother has been a customer with ******* for over 20 years. Apparently ******* has either been bought out by Amerigas, or has merged with them, The chat communication tonight with an agent has been the most straightforward and helpful than has been with any of our calls. After communicating that I was the legal guardian of my mother who has dementia, they provided me with her account numbers, without having to pull teeth. For some reason she has two account numbers, a main ... read more
Although we reported that our propane level was low (approximately 30% left in our tank), Amerigas was unable to schedule a timely refill, and then they MISSED their delivery window. We are now using electric heat instead of propane (due to lack of propane gas). Amerigas cannot even tell us WHEN they will be able to deliver more propane.
I wish I knew what it was like to work somewhere I can hide behind a call center. I have been without heat for over a week. I was supposed to get my tank swapped and refilled yesterday. No calls. No messages. No emails. No one shows up. I call my service coordinator and leave several messages. Again, no response. I call my providers office. Again, straight to the call center. Must be nice to not need to worry about accountability while customers go without heat, and when confronted are told basically, tough s*** Someone will... read more
Zero stars. I called multiple times to disconnect service- tanks were unhooked and empty and sat in my yard for 4 months. They charged extortionate fees to discontinue service- refused to do anything beyond say this is what you have to pay. I asked for the transcript from our phone call and they refused to give it to me. They hung up on me when I requested to speak with a manager.
Price gouging. Propane is charged $2 more a gallon than all the other propane companies in the area.
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.1 star rating with 1,144 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open on Monday at 9:00 a.m.