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AmeriGas Propane
- Propane
- Johnson City, TN
About this business
Location details
3214 South Road St, Johnson City, TN, 37601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In April 1, 2025 Amerigas replaced a 500 gal propane tank that was 25 years old. The technician missed a leak and Amerigas kept delivering 1034 gal over a few months when I normally use 300 gal per year. I showed my usage data and they only credited 100 gal when 734 gal were lost. I've escalated 5 times but the resolution team will not help or go against the regional districts investigation. I keep escalating every other week. I have thousands of dollars lost which is easily tracked. For 25 years Amerigas charged me $4.99 a ... read more
Was charged for checking regulator system. $421 for 1.2 hours work. The service man took only 10 minutes to check system, if that. Was never told about a service call charge. The gentleman was there that long, but we were talking about person family business. Had nothing to due with why I called Amerigas. Called them to complain. They said they would get back to me. But, they never did.
I have been the account holder for 10 plus years. They tried to deliver propane without the 24 hr email notification. (We are 1 hour out of town) said they couldn't find the tank. No kidding? They couldn't even access the property!!!!. I called and they said I'm not on the account! Asked to speak with my dead parents! They were sent death cert YEARS ago. Would not let me reorder. How come they were able to make the original order!? I was on the account three days ago. Unfortunately it's a conglomerate so I'm probably stuck w... read more
I called for someone to come out to look at the tank and give an idea about having it moved (they installed it where it shouldn't have been installed). The technician came out, walked around and said new location would be too far for truck to fill, and left. I got an invoice for $243 (dispatch fee and site survey). I was never informed there would be any charges and after several calls, they would not take the site survey cost off even though nothing was done nor reported. I was offered a $25 discount. I asked about cancelli... read more
Amerigas was given 48 hours notice to pick up a leased tank from my home on 7/14/25, I called them on 7/23/25 for the 3rd time to ask why they hadn't picked up the tank. They made excuses and said it was my fault for not scheduling the pickup. What was the point of the 48 hours to pickup notice? I told them it's not my responsibility if the tank gets stolen, and they threatened me that if the tank isn't there on the 28th!!! when they have the pick up scheduled, that they'll turn my into collections for the lease. This busine... read more
DO NOT USE AMERIGAS!!!! I called end of April to cancel my contract and to have my tank removed by May 5th. They finally showed up June 2nd and charged me $420. Now mind you I have been a customer for over *****. Once I received a email bill I turned off my budget payment and removed my banking info. They had charged me for a fill in 2-28-25 when I had just had a fill on 1-26-25. I contacted AMERIGAS customer service it was horrible couldnt understand 1st rep, 2nd rep wasnt any better asked to speak to her super and she told... read more
Unbelievably bad customer service. Have spent probably 8 hours going over bills with them. I said there was NO WAY my bill could be this high. I live alone and most of the times my condo is vacant due to my travels. My bill is twice my neighbors, who live there full time and are a family of 5. Amerigas sends out a technician to read the meter and confirms it is correct (and they charged me for this). Eventually I find out they are charging me nearly double the rate they are supposed to. They also told me to pay only when the... read more
AmeriGas has extremely fraudulent business practices! Every year they send me a bill for a "service call" that never actually happened! This year they claim it's a state required inspection, but the thing is, I was home and outside in the garden all day the day they claimed to have come. NO ONE CAME!! They are just trying to get money out of my under the pretense of an inspection that a) never happened, and b) could be completed by the guys who come fill the tank every month! Do not use this company! I refuse to pay them for... read more
Beware of Amerigas. We had them since we moved in in 2019. They have slowly been increasing their prices. Last bill was $4.19 per gallon. So we switched to Economy Heating. Called Amerigas to cancel service/future deliveries and have them come pick up the tank. They are charging a $300 fee for tank pickup and a $120 fee for cancellation service fee. What the heck!! Fortunately, the savings with Economy Heating will pay for that before the first year is even up.
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.4 star rating with 1,271 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open tomorrow at 9:00 a.m.