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AmeriGas Propane
- Propane
- Palmer, AK
About this business
Location details
6951 East Blue Lupine Dr, Palmer, AK, 99645, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could leave a 0 if I could. The customer service is the worst possible. I called multiple times and only got people who spoke NO english. Told nobody is stateside to talk to me when requested. Everything about this company is unacceptable. Trying to get my tank picked up was terrible and then the bill!! No show for pick up on day we were told- have voice mail to confirm. Also charged $358.19 for a one minute visit from a *** telling me my tank was up to code. Unacceptable in everyway possible. Maybe writing this will ge... read more
I had moved into a property in 2023 where the previous owner (deceased) had used Amerigas. I had opened an account with them thinking that was who was the correct vendor. I never ordered propane and when the time came to order it, I noticed that the tank was serviced by ******, so have used them since 2023. Amerigas has billed me for tank rental and some other unsubstantiated 300 charge. They sent someone to repo the tank (which was not here) and are claiming since there was at one time a tank here (may or may not be true) I... read more
I am refiling this review because I never received a verification email for the first review. I would recommend a negative star review, but 1 is the lowest I can go. I have been trying to close my account with AmeriGas for over a month now and all of my queries about the cost of the thank have been ignored. Because I no longer need propane and my tank is underground, the best course of action is to leave the tank and have me purchase it; however, I have been told I am being charged $4500. When initially contacted on 22 May 2... read more
Awful service take you money every way they can. Would rather have a propane tank roll down a hill. Than not charge their customer to look at the tank. Should be a 0 star unbelievable company.
If you love prices that are double a local supplier, customer "service" by non-English speakers in ***** and draconian contract terms, this is your company! I inherited them when I bought a house two years ago and should have done due diligence. My bad. After I started paying attention and discovered their prices were DOUBLE a local supplier, I called to cancel. There is a $150 cancellation fee and they wanted to charge me $568 for tank pick up. I pointed out that paragraph 6 in my contract species $149.95 for tank pickup. S... read more
First and foremost, if I could leave a rating less than one star I would.We were Amerigas customers approximately two years ago. We decided to switch companies due to the cost of their propane.I called the customer service number to have the account closed and to have someone to schedule to pick up their tank.Needless to say, no one has collected the tank after all this time. I have called several times ********, today I decided to call again. I spoke with a ***, who informed me that the account was not closed but still acti... read more
Gas leak - strong gas smell in house all of a sudden. Called Amerigas emergency and they did send out someone (3 hours later after I had to make a 2nd call). At this point it was after 11:00 pm. Technician locked off propane tank so we could go back in house but didnt have the correct equipment to find the leak. Said company would send someone next day. When I didnt hear from company in the morning, I called. Got shuffled thru India call center. Assured me that someone was coming out today. By 3:00 I had to call again - same... read more
This company charges fees that are unnecessary and bogus. I closed business w with them and was charged exorbitant fees for removal of tanks I had 4 two at house and two at garage with an apt $299 pick up fee twice because apt had different address but was literally the same driveway 2 on left and 2 on right. A fee for calling to have tanks picked up $199 and a delivery fee for all deliveries for the year $418)
So I've noticed the pattern that if you're on automatic fill and there's 5 weeks in a month they're going to come and force a delivery no matter how full your tank is ,trying to get that extra paycheck out of your hand. Now they got some a**** calling me, after they've put me in a blind, stole my summer and child's graduation and I still owe money. They came and delivered when I still owed money. Now they're trying to strong arm me,,ha
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 1,141 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open tomorrow at 9:00 a.m.