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AmeriGas Propane
- Propane
- Murphy, NC
About this business
Location details
359 Pleasant Valley Rd, Murphy, NC, 28906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
We canceled our account with ********************** several years ago (dare I say 4 years ago.) We canceled because they never delivered on time and always added upcharges and fees randomly. It's been a horrible company to buy services from. We called multiple times to cancel the service, but the automated bills kept coming. Then finally a man showed up to collect the tank, he then left us with another bill saying we have to pay a removal fee. We refused to pay that. Why on earth would I pay $150 for the company to take thei... read more
I was renting a home with an Amerigas propane tank. When I moved out I closed my account with ********************** and they told me there were no additional bills or charges. Two months later, my card that they still had access to even though they were supposed to close the account, was charged $159. For no reason. I am still trying to get the charge reversed. Their customer service is absolutely atrocious. They are scammers who charged my card after my account was closed.
AMERIGAS ROBBED US BLIND... 1ST time home owner, no knowledge of cost of Amerigas Propane when looked at mobile home. Owner was in hurry to sell. No knowledge. Live on fixed income, SS & Disability. Amerigas charged us $4.12, $4.34 & $4.43 a gallon. Amerigas "DEPLETED SO MUCH $ of my husband's 401k" due to cost! We "switched companies" & now pay only $2.49 a gallon. We had NO IDEA Amerigas would charge us $449 for pick up tank ************* dispatch fee to come get their tank. I closed the account & picked up the tank, but N... read more
My experience with AmeriGas has been one of the most frustrating customer service experiences Ive ever had.I spent 3 hours on the phone just trying to establish service and schedule a propane delivery because our tank was completely empty. After finally reaching someone, I was told it would take 23 weeks before they could fill the tankeven though I explained that we had no propane, no hot water, and no way to operate our gas appliances.That level of service is simply unacceptable for a company providing an essential utility.... read more
We were on an auto fill policy and had to call several times to get propane. On one occasion, our tank ran completely out and Amerigas told us we had to pay a service charge to have our gas lines inspected. If we are on an autofill policy, why did the tank run empty? We ended up switching propane companies. On the day the new company installed their equipment, we called Amerigas and told them to come get the tank. This was on November 6th, 2025. The tank sat in our yard with fuel in it until March 2026. We ended up having to... read more
This company is a scam. Force you to sign an agreement or should I say they said I signed an agreement. THEY then charge twice the rate and takes weeks to get products. Then will not answer a call and refuse to close the account. PLEASE DONT DO AND BUSINESS WITH THEM.
I am so appalled by the service we have received by Amerigas. We have been with them since 2018. The fall of 2025 i called to cancel my account when prices got too high and we found better price with another company that was as half the price. We were finishing out the tank that we had already paid for and were told to call back when the tank was ready to be picked up. We were told that all future deliveries were canceled and our account would not go forward. Our tank was finally running low and about ready to have them pick... read more
Terrible company. ****** BEFORE YOU DEAL WITH THEM!!! Prices are sky high. CUSTOMER SERVICE DOESN'T EXIST. You are put on hold forever or get cut off and have to start all over. Staff is poorly educated and doesn't give accurate information. If you value your comfort and life and want to have piece of mind that you will be able to have a reliable decent company, then go somewhere else. They charge high fees for everything. Glad I moved on and changed to another gas company with excellent customer service and a office I can a... read more
The absolute worst customer service and worst ********************** thats ever existed.
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 2.1 star rating with 1,712 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is open now. It will close at 8:00 p.m.