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AmeriGas Propane
- Propane
- McFarland, WI
About this business
Location details
4117 Terminal Dr, McFarland, WI, 53558, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Used Amerigas for a delivery one month ago. Ask them not to deliver again I only need refill every year or so. A truck showed up today wanting to deliver 300 gallons of gas that I did not order. I was told to use the app. Spent over half an hour on the phone using the app they told me to call, I called the number they told me to enter the reason for my call. It wouldnt take the number entered now an hour has gone by. I called again press the number it worked. They told me I ordered 300 gallons of gas. I did not my tank is fu... read more
On 4-29 I had a propane delivery. The driver ******* told me at that time that a copper connection to the tank was bent and should be replaced. He told me that he could find a connection and swing by to install it at no extra charge. On 5-18 the driver came by without calling but I was home. ******* said that while they had to do a leak check they discussed it and would waive all the charges. Two days later I received an email from Amerigas for $240 for installing the connection and a leak check. I am a senior citizen on a f... read more
This is the second time I have run out of gas during hurricane season. I live in a rural area with a gas generator, gas hot water ************ stove. I explain to them that I cant cook and Im screaming while trying to take cold showers for days. It seems to be no importance to them. They have not scheduled anyone to come to my home as of yet. Im sending out a SOS
I am very displeased with Amerigas. On April 4 a driver came to fill tanks on an autofill order. He informed me the tanks that I rent from them was too old and can not be refilled. Was told a service technician would come and exchange tanks. Since then the delivery driver has returned twice and got the same message. We have called the local office several times with promises of coming today but never always a no show. My gate is unlocked reducing protection of property so they can work. I am also told there will be a service... read more
If I could leave a review with zero stars I would. $250 tank rental if you don't buy min gas, then I closed my account and it took them over 9 months to remove their tank so that racked up another $250 because it ran into the next year. Horrible customer service. The only way you talk to someone directly associated with them is when you become a new customer, after that everything goes through a call center.
First time customer as we bought a house with an inground amerigas tank. ****** came to fill it and couldn't due to us having pods in the way so he made note that he delivered 0 gallons and left. I got a bill for the delivery of 300 gallons, I called immediately and was told I had to wait two days for it to post on their side before they could do anything. Called back in two days and they put in a "ticket to investigate" as it's a call center and they can't fix billing issues. I've called back 4 more times asking of the stat... read more
Absolutely the worst company I have EVER dealt with. Ordered propane November 1, 2023. Received a text of delivery November 7th stating they delivered 234 gallons into my tank. Since my tank is a 250 gallon with 28%, that was physically impossible. Billed me $750 for this, so I contacted them via the Emergency Phone number, since the **************** personnel had absolutely no idea what they were doing. Spoke with two different ladies that promised to address the issue and contact me within two days. Unable to place an orde... read more
AmeriGas is HORRIBLE, DO NOT ever get their residential service. They hide charges. Maybe getting paper invoices would show those charges but they are not available to be found online signing into my account. I've been trying to get my credit of almost $600 back for 5 weeks. My first call was June 3rd. In addition to get $600 over billing back, I'm waiting for them to pickup my three tanks and give me credit for the propane in the tanks. This morning after 35 minutes on a phone with an agent with minimal authority I was tran... read more
This is the worst of the worst bottom feeders. They will lie to over and over. **************** is women over in a third world country. They lied so many times to me and left me hanging in the middle of winter with no heat. I beleive it was February our main line sprung a leak coming out of the regulator. I fully explained this to them in detail. First they were sending someone down for a fee of $70.00 this didn,t happen. Called them Now they are going to repair this for $170.00 some dollars again never happened a lie. Inste... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.1 star rating with 1,089 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open tomorrow at 9:00 a.m.