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AmeriGas Propane
- Propane
- McFarland, WI
About this business
Location details
4117 Terminal Dr, McFarland, WI, 53558, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Id give the MINUS FIVE STARS if I could. We switched to Amerigas about six years ago bc the other company was always goofing up the bill. An acquaintance recently recommended we leave Amerigas bc they are Way too high priced. After realizing his advice seemed wise, we called Amerigas to cancel our account with them and was just informed they charge $199.99 to come get your tank and another $99.99 for cancelling your account. No discussions, you wanna leave these guys, you pay. Through the nose. There are other great choices ... read more
Do not use this company!Set up a 3 year committment on a tank rental that was already on property. First time we asked them to service account, they locked our tank because it needed updates. We complied with a $125 fireplace ball value, then they returned and said it still was not working properly, needed more work. We never used propane again, but continued to pay for rental agreement incase of emergency.in 2022 we requested they remove tank, called and placed numerous orders on line. Multiple No Shows from Sept to Decembe... read more
If I could give a zero I would.I called to cancel my service since I sold my house the response I had from somebody I could barely understand their English was do you want to dig it out? (the tank) or you wanna hire a third-party to do it for you.When I ask for the supervisor, she mentioned to me that they were giving me the option of doing either or so I can choose, which one would be, less expensive for me.What type of company provides such a lousy service, and after that, they simply hang up on **** am pretty sure theyre ... read more
June 12, 2024 Dear To Whom It May *************** Number: On January 21, 2024, ********************** delivery worker accidentally overfilled my tank by 679 gallons. He wrote his name on the back of the ticket, so everyone knows who he was. I contacted AmeriGas, and they declined to come out and retrieve the excess gas. They assured me that they wont charge me for the accident and documented it in their system. Additionally, I discovered that AmeriGas was overcharging me. While propane prices in the area were $2.37 per gallo... read more
When Amerigas' price for propane exceeded other businesses in the area our volunteer fire department decided to give our business to another company. We cancelled future orders of Amerigas propane on Nov 3, 2022 and asked them to pick up their tank on Jan 3, 2023. We made the same request on Feb 7, April 4 and May 19 of 2023. Each time we were told that we would receive a call in 3 to 5 business days and that the tank would be removed. On May 19 we were told there would be a removal fee of $149.99 and a technician fee of $99... read more
Billing system cannot be trusted and customer service is terrible on helping resolve issues. We have written President of company to see if they can earn back our trust after being with them for over 20 years
I am writing to express my deep dissatisfaction with the service provided by Amerigas. On [specific date of payment], I paid over $1300 to fill my generator tank, which is crucial for storm preparations here in *********, *******. Despite being promised a reimbursement check on two separate occasions, I have yet to receive it. It has now been 22 days, and no resolution is in sight.I have made three separate phone calls to Amerigas customer support, each lasting over an hour. Unfortunately, these efforts have been in vain as ... read more
I'd give this ZERO but not an option. We cancelled our account in 2021 and had an email that they would pick up the tank we were "renting". They never came until Feb of 2024! Now they are billing me for tank rental for 2 years. REALLY !!! I should be charging them rental on my property to store their tank. I called beginning of June - customer service and I agreed and he filed a dispute told me to check back ***** hours. I checked back 5 days later and nothing. I called again and they said - Oh the billing **** did not proce... read more
DO NOT HIRE THIS COMPANY. The delivery driver broke the gate protecting our tanks. We reported the damage immediately, emailed the company photos of the damage, and were told to not fix the damage as the company would fix the damage. We have waited 4 months and zero response. No accountability for the damage. Calls are all transferred to outsourced, oversees call centers. If you want to have terrible and frustrating service, hire Amerigas. If you have hours to waste holding on the line and speaking to useless "associates", h... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.1 star rating with 1,089 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open tomorrow at 9:00 a.m.