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AmeriGas Propane
- Propane
- Jessup, MD
About this business
Location details
8101 Dorsey Run Rd, Jessup, MD, 20794, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
AVOID AT ALL COSTS. Do not use their vending machines. I used one to exchange a tank, it charged my card, took my exchange and then never opened to provide a new one. When I called they said they didn't see the transaction (which I could clearly see came out of my account) and there was nothing they could do for me. They stole my tank and money.
I've been a customer for over 15 years! I've paid 150 to rent a tank every year. I've filled my tank as my one fireplace will burn. i called to order gas today. 4.50 a gallon with 2 other local companies called one at 2.85 and one at 3.05 respectively. Also I was told I had to pay a ****** for a serviceman to check for a leak, I still have 30 percent. So no leak, I called last year and was told I did not have a low enough to make a fill so I'm screwed either way. Tried to talk to someone who spoke English. Called p ****** at... read more
Absolutely a night mare for a gas company. Ordered gas during a .25 a gallon rebate time. Driver showed up and stated tank was full. I get gas once a year ( only for gas logs) and knew I had used them quite a bit the year before so no way it is full. So maybe a gauge problem? So the lady on the phone says she can schedule a service call for a fee even though I rent the tank from them! Rediculous! She days they can schedule another delivery and the driver can check gauge again when he comes but no .25 cent discount! Rip off! ... read more
TLDR:- Horrendous customer service that is outsourced to the lowest bidder.- Shady business practices / anti consumer.- Good luck ever trying to resolve a dispute or claim.Absolutely one of the worst companies out there, steer clear of these crooks. We bought a new house that had tanks leased to Amerigas so we figured we'd give them a shot. We were double billed and spent month attempting to get things resolved. Unfortunately everything is outsourced to the lowest bidder call center who will not resolve anything, will promis... read more
Dont even call this company. It is a scam. After missing three appointments I went with another vendor but they are harassing me to pay them nearly $300.
**************** is trash. They bought the company I was doing business with and then tried to charge me some bs fee to cancel the service....
They hide prices only to find out they are double local prices. Have closed all walk in offices so you can't speak to anyone. Long waits on phone and when you get someone, it's in a foreign country with people I have problems understanding and can't/won't help anyway.
I discontinued my service with this company because they have no local offices and terrible customer service. After I canceling service with them, they charged me $419 to come pick up an empty tank which took them no more than a half hour of their time.
They over charged for a partial refill and for a full tank. When I called customer service, they said we don't do pricing, I had to go to store itself. There was no way to register a complaint. I spoke to a supervisor and she said they were not responsible for their representatives ripping people off.
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 1,169 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open tomorrow at 8:00 a.m.