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AmeriGas Propane

1.2

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Location details

8101 Dorsey Run Rd, Jessup, MD, 20794, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
1.21,169 reviews
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Alan G's profile image
Alan G 
a year ago

The Worst Company Ever!! I worked for a company that was sold to amerigas. Their policies lost massive amounts of customers. Managers had no ******************** experience at all, and they wouldn't listen to common sense ideas. If I had it to do over, I would have left the day ***** Gas was sold. It was one horrible experience! 

Michael B's profile image
Michael B 
a year ago

If I have to dig my frigging 500 gallon tank out of the ground, and switch from Amerigas, I might do it!!!! I've had a couple of issues lately, and I can't reach a customer representative that isn't from frigging India, and who I can understand!!! Please go out of business you losers!!!! 

Stephanie H's profile image
Stephanie H 
a year ago

Worst company to ever do business with! Don't waste your time they will do nothing for you but rip you off! Charge you unnecessary fees and won't give you a customer service person to talk to that speaks english! 

Kenneth B's profile image
Kenneth B 
a year ago

Unable to get customer service. After ***** on the phone, was disconnected over and over again. They took a prepayment but began delaying service. And now am unable to contact them to refund me or deliver propane. Recommend never using this company 

Travis D's profile image
Travis D 
a year ago

Absolute worst customer service ever. Their phone numbers direct you to a call center in ***** and are less than helpful. I finally got a number to a a corporate office and reached a receptionist in the ** where they told me I would receive a call back and never did. I have had their service for 10+ yrs and am on a plan where they come and top off my tank every month (to avoid a huge bill for filling the whole tank), my bill is generally $10-$30. My last bill was $700....in a period where I used ZERO gas since the previous b... read more

Neil K's profile image
Neil K 
a year ago

Amerigas customer service is horrible. I had a ******************** leak that they were unable to detect. They did not try to help restore our propane service in a timely manner. 

Shirley T's profile image
Shirley T 
a year ago

We paid for propane on 11/22 with a delivery window for 12/29-12/2. Its now the end of day and after calling for 3 days we have yet to receive propane. Ive been hung up on and promised delivery for the dates to continuously be pushed back. Its ************************************************ the home and we heat our home with gas. Ive alerted them several times about children being in the home and still no delivery. We are using space heaters which is causing our electric bill to increase tremendously. We paid for a service ... read more

KC F's profile image
KC F 
a year ago

Worst company to work with, I can only ever talk to a 3rd party who barley understands me. Overcharged and charged incorrectly again and again. 

Lonnie K's profile image
Lonnie K 
a year ago

Horrible. They are clueless and unwilling to entertain the need of the customer. Plus, after doing rate shopping, their rate per gallon is super high. Ditching Amerigas fast. Too bad I didn't do so a year ago. 

Frequently asked questions about AmeriGas Propane

How is AmeriGas Propane rated?

AmeriGas Propane has a 1.2 star rating with 1,169 reviews. 

When is AmeriGas Propane open?

AmeriGas Propane is closed now. It will open at 8:00 a.m.