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AmeriGas Propane
- Propane
- Thomasville, GA
About this business
Location details
16107 U.S. 19, Thomasville, GA, 31792, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am a propane customer of ********************** and we own two homes. So the service address is different than the billing address. MY auto-bill pay failed one month because we had moved and the billing address no longer matched my credit card. I tried to fix this but the Amerigas self-serve website is a mess and I am unable to change my billing address. I tried to do this by phone -- took forever and the *** could not figure out how to change it either. I have sent three email messages asking them to change the billing ad... read more
Amerigas is the worst company ever!!! They never (and I mean never) deliver when promised and consistently reschedule over and over again. Their customer service is the worst that I have ever dealt with, and their propane is the most expensive out there. Amerigas should not even be in business. Do yourself a favor and use ****************** or some other provider. Amerigas is the worst of the worst!!!! I wish that I could give them no stars but I am not sure that the review would post. That is probably the only reason that t... read more
Over priced. Insane late fee's. Every time I called I was on hold for at least an hour (except when it came to payments go figure) took FOREVER to get propane.
Amerigas sent a card with special price for tank owners. I tried to order my delivery numerous times but their online website doesnt operate properly and I would become so frustrated, I would sign off, without getting the order placed. On the last day of the promo, after two calls and extremely long wait time, I was able to speak with a representative. Her English was very broken and I couldnt understand her answers to my questions. There was an enormous amount of loud talking and laughter in the background, which interfered... read more
I have phone records to AmeriGas Five (5) different times requesting the pickup of a tank that I no longer use. I requested every time to notify me that they will be arriving, and I would be available. These calls started 9-25-2024, 10-29,2024, 11-12-2024, 11-14-2024, and finally on 11-18-2024. No phone calls @ any time. On 11-12-2024 they arrived as I was pulling into my driveway. The fellow in the truck passed me and went on his way. I checked my yard as I say where the grass was smashed down and I discovered that the tank... read more
Terrible customer service. Terrible communication. Stay away at all cost.
Have been a customer for several years. Their tank, that I pay rent for, rusted out and leaked over $200.00 worth of my propane. When their "technician" came out to troubleshoot the problem he pressurized the tank with several gallons of propane (I would have used compressed air). That propane immediately, and quite loudly, leaked out of the hole in their tank. They disconnected and removed the tank that day. They did not replace it because they did not have one of the proper size. Then I got an invoice for the propane that ... read more
I discontinued service with Amerigas and asked them to pick up their propane tank when I realized that they were charging more than twice the going rate for propane. A few days after they picked it up I received a bill for $313 to close my account and pick up their tank. I called their customer service phone number, and, after speaking with two of their employees from some other country which took about half an hour, I was told that I would not be charged the $313. This morning I got an email from Amerigas that stated that t... read more
I bought home with existing Amerigas account, l own tank. Paid last week for 400 gallons cash, can't get LivE body on phone, automated always told every day warned no one home yet never came on property or left note or driver call in on site. Worst service ever, l am priority 1 since last *********** 38 Summerdale ******* ** ***** ****-USANG RET UnderGrounD AdventureS ContinueD ***************************************************
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.1 star rating with 1,109 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open on Monday at 9:00 a.m.