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AmeriGas Propane

1.1

About this business

Location details

92 Belfry Hwy, Cody, WY, 82414, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
1.11,069 reviews
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Alan R's profile image
Alan R 
11 months ago

We put the account in our names after Mother in law passed away. We supplied them with a Death Certificate and court papers. We have been trying to resolve this since November 2024. There are no offices near me. 

David O's profile image
David O 
11 months ago

We have had Amerigas as our propane supplier for over 20 years. Since they were purchased and moved all customer service overseas 3 years ago it is impossible to contact anyone who can answer a question or fix a problem with ********** the spring of 2024, I decided to switch to a local propane supplier due to cost and ability to speak with a customer service rep. **** I notified ********************** that I would be switching to a new supplier they came and refilled my propane tank without my knowledge, causing us to lose t... read more

Jim W's profile image
Jim W 
11 months ago

I would give them zero stars if I could! This has got to be the WORST company I have ever dealt with. Charged my mother in law $430 to pick up THEIR tank. She was a former Heritage Propane customer which ********************** brought out. Amerigas doubled the per gallon charge and when my 84 year old mother in law who's barely getting by on ** could no longer afford it they charged her $430 to pick up their own above ground tank, ten minutes tops. I used to work for ******** Gas (which I thought was terrible) but even they ... read more

David S's profile image
David S 
11 months ago

Do not use this company. We had two tanks and they would not fill both at the same time so they could have a delivery fee for each one every month. When we cancelled the service, they charged charged me over $300.00 to remove each tank and tried to charge me a service dispatch fee of $120.00 in addition, which was not applicable. 

Loreli V's profile image
Loreli V 
11 months ago

I asked that a *** come out and tell me if the existing tank will service an additional appliance, fi***lace to be specific. They did, and charged me $250 for a site visit...I had no idea of the charge prior to this happening. Now, I've changed companies, and Amerigas wants $300 to come get their tank, and $119 for cancelling service. Worst company ever. 

Bryan P's profile image
Bryan P 
11 months ago

Our original gas provider was ************ in ******** NC. When they sold out to AmeriGas the service became terrible. They quit coming by periodically to fill our tank. We would get charged extra for them to come fill it up. Then they told us to check the tanks fill gauge. Our tank didnt have a gauge that could monitor. We got tired of their poor service and extra charges and running out of fuel. We called to tell them we wanted to quit using their services and to come get THEIR tank. The person I talked with didnt tell us ... read more

Bread P's profile image
Bread P 
11 months ago

I want to cry every time I have to call Amerigas! I smelled gas coming from my tank they sent someone out to check leak. They said no leak and charged me over ****** for this. A few weeks later plumber came and said we did have a ******** can not talk to a human being to even complain. Monday Ill be switching to new company. Many more problems too many to go into?? 

Ce T's profile image
Ce T 
11 months ago

Doesn't even deserve a rating. Forgot to pay the remainder of my bill and realized when our stove flame was low. Went to pay the bill, their website would not take my debit card. Not one! Called the bank and was confirmed my card was active and working. I was on the phone with customer service for over 2 hours!!!! Just to get them to take my money. Of course it is Friday and they will not deliver any gas until my payment has cleared. And... it will take 7 to 10 business days to get a delivery!!!!! We have had Amerigas for 25... read more

Debra N's profile image
Debra N 
11 months ago

Horrible company! Sent driver to refill tank and only put 100 gallons in instead of filling it up. I believe it was skimped and left me with no gas into my house. He was at my tank way too long and I smelt gas which I dont know if it part of the fill up but it was for about 5 min. Then I called 5 times to get a tech out and have to wait to call the next day. But they did send driver back but I refused his service. I felt no trust. 

Frequently asked questions about AmeriGas Propane

How is AmeriGas Propane rated?

AmeriGas Propane has a 1.1 star rating with 1,069 reviews. 

When is AmeriGas Propane open?

AmeriGas Propane is closed now. It will open tomorrow at 8:00 a.m.