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AmeriGas Propane

1.4

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Location details

4354 Norrisville Rd, White Hall, MD, 21161, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.41,282 reviews
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Anthony S.'s profile image
Anthony S. 
2 years ago

Had an emergency delivery made due to the valve leaking all the propane out on the tank. For an emergency delivery you pay for the propane upfront. We have been fighting them billing us for this balance for the last several months. They have now sent this to collections and still no credit for the payment made nor a credit for the propane that we lost due to their tank. Thats issue 1. The day the technician came and fixed valve and serviced tank he noted a valve by our home that needs repositioned, this was also noted by pre... read more

Mark M's profile image
Mark M 
2 years ago

Worst Company ever. Even after leaving they still send bills each month for a service never used. If you have time read this. Started with Commonwealth Propane in 1992, very good company, they stopped delivering and Amerigas started. I thought they bought them out. I again set up auto payment for Amerigas. About 2018 I get a letter from Amerigas that they will no longer being delivering gas. They informed me that I don’t use enough, and the account was zero. Again, I receive a bill. I called and they said they would put a di... read more

Erika G's profile image
Erika G 
3 years ago

They are suddenly charging us $81/mo despite no authorization to do so, a call directing them to stop, and the fact they have provided no gas or service to us. 

Richard M's profile image
Richard M 
3 years ago

True worst company ever, started charging double tank rental, I had my tank removed with 40 gallons of propane STILL in it for which i paid almost 5 dollars a gallon. Have not received a credit for. Still keep charging for the tank rental every month AND a late charge as well' STAY AWAY like the plague, these people are not reputable. 

Chris P's profile image
Chris P 
3 years ago

I responded to mailing for new customer savings for propane tank refill. They said they needed to check for leaks first. They said I needed to have them dig holes next to underground tank and drop magnesium bags down holes to prevent tank from rusting. They would do this for $800. I said no thanks and they wouldn’t deliver with discounted rate stating my tank didn’t pass. Several phone calls and waste of time. My tank doesn’t leak and previous vendor came right out and filled it. A lawyer involved in class action law suits m... read more

GREGORY M's profile image
GREGORY M 
3 years ago

Never will do business again with Amerigas. I called to have my tank filled with promotional fee of $1.79 per gallon. I stated to her that I do not want any extra fees and she said there will not be any. I also inquired about how to get my money back if my tank did not use all that much propane, she said I could call and get a refund once the propane was delivered. The lady asked how empty my tank was and I told her it was about 18-19% full she then calculated how much was needed and charged my credit card. I get the bill an... read more

Lisa M's profile image
Lisa M 
3 years ago

This is the absolute worst company I have ever had the displeasure of dealing with. If I could give a negative star rating, I would. We cancelled our service due to poor service back in July 2022. I called multiple times to have the tanks picked up over the course of several months, all while incurring late charges. How can you have late charges every month if you have cancelled your service?? The tanks have finally been picked up, but they deduced late fees and service charges and tank pick up fees from the credit that they... read more

JERRY C's profile image
JERRY C 
3 years ago

WORST COMPANY TO COMMUNICATE WITH ON BILLING.AS LONG AS YOU'RE PAYING, ALL GOOD. HAVE A PROBLEM,,,,,,, WELL THAT'S A PROBLEM!!!! THEY ARE BILLING ME TWICE FOR SOMETHING I NEVER WANTED, BUT I PAID JUST TO GET PAST ALL THIS. NOW THEY ARE TRYING TO BILL ME AGAIN FOR EVEN MORE!!!! AND KEEP ADDING INTEREST TO A BILL I DON'T EVEN OWE!!! THEY ARE NOT MY PROPANE COMPANY, BUT THEY KEEP SENDING ME BILLS!!! THEY ARE NOT GETTING NO MORE MONEY FROM ME!!!!!!!! PLEASE HELP 

Brittany D's profile image
Brittany D 
3 years ago

My propane pressure was low so they sent out a tech to test it and yes the pressure regulator was bad. The tech replaced it because it was well within warranty (2 years into a 5 year warranty term) and told me I wasn't going to be charged because it was a warranty replacement. 5 months later I get a bill stating I owe almost $300 for the service call and "low pressure concern". No, I don't owe this bill. It was caused by their faulty equipment. This is for a service location in Pahrump, NV. 

Frequently asked questions about AmeriGas Propane

How is AmeriGas Propane rated?

AmeriGas Propane has a 1.4 star rating with 1,282 reviews. 

When is AmeriGas Propane open?

AmeriGas Propane is closed now. It will open tomorrow at 9:00 a.m.