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Andover at Crabtree
- Apartments
- Raleigh, NC
About this business
Location details
6200 Riese Drive, Raleigh, NC, 27613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 8:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
I live there for 7 months. They were deceitful with me . At first they said they would give a discount at beginning of contract which they never did. when they gave me the apartment the carpet in the main room smelled horrible every time the AC turned on. the kitchen become infected with cockroaches. I asked for them to fumigate, which they also didn't do. I decide to get out of there, which is why I had to pay a fine for ending the contract early. The prices they offer online are not real either. Finally they sent me a let... read more
Business response:
We take your feedback seriously. Please contact us at (984) 369-9218 to address your concerns.
Kahlil Graham, property manager is exceptional at his job. I recently moved to NC from out of state, a stressful experience to say the least. Kahlil listened to all my questions and concerns and worked tirelessly to met my every need. When a problem arose he fixed it or gave an explanation as to what steps are being taken to do so. His team was friendly and professional (Nicole) and I appreciate it. Thank you for making my move to Andover at Crabtree possible. I am hopeful and pleased with my decision to make this m... read more
Business response:
Greetings Tracey, Thank you so much for taking the time to leave us such a wonderful review of Andover at Crabtree Apartments. We are thrilled to hear that the Andover team were able to make your move as stress-free as possible. We truly appreciate your kind words and hope that you continue to love your new home. Best regards, Andover at Crabtree Apartments (984) 369-9218
The ladies in the office are very nice and Finally getting stuff done around here.
Business response:
Thank you for the 5-stars review Ivan! And thank you for recognizing the team's hard work!
My requests were handled by Jennifer and I would like to commend her responsiveness, patience and professional demeanor in communicating with me.
Business response:
We are happy to hear that you have had a positive experience here at Andover at Crabtree! Should you need anything else from your Andover team, please don't hesitate to reach out to us at 984-369-9037. Thank you again and have a wonderful day!
I’ve had a broken dryer for 2 weeks & mold covered Sheetrock for 2 Months - yesterdat Destini told me “I just needed to sit and wait” literally, that’s what she told me. This place sucks
Business response:
We sincerely apologize that your experience has not reflected the experience we strive to create for our residents. It looks like we have reached out previously via email and phone regarding your work orders and have not received a response. To update your phone number and email, please contact us directly at (984)-369-8286.
The new guy from Atlanta Rashaan has gotten all my problems completed. Thank you! Great guy.
Business response:
Thank you for the feedback, Doreen! We are so happy to hear that Rashaan provided an excellent customer service experience.
Ashley Smith was the Best made it perfect for my move and in 💪🏾
Business response:
Thank you for the great review, Anthony! We are happy to hear that your experience with us has been a good one. Our team is here for you should you need us. Welcome to Andover at Crabtree!
Frequently asked questions about Andover at Crabtree
How is Andover at Crabtree rated?
Andover at Crabtree has a 4 star rating with 524 reviews.
When is Andover at Crabtree open?
Andover at Crabtree is closed now. It will open tomorrow at 9:00 a.m.