Andy Stephens of Mutual of Omaha Mortgage

Business response:

Thanks for your review, Andrea! I'm delighted to hear you found our communication and assistance easy. Your feedback is of utmost value to us at Mutual of Omaha Mortgage. We're here for you anytime you need. Looking forward to serving you again in the future! 

Business response:

Hey Todd, I'm thrilled to receive such a positive review from you! It's great to know that you found our collaboration efficient and easy. We often deal with unique, complex situations, and it's our job to make the process as smooth as possible. I'm glad to hear that your experience with Chad, Rachel, and myself lived up to that expectation. Your feedback is incredibly valuable, and we're indeed proud to represent Mutual of Omaha Mortgage. We're here anytime you need our services in the future. Cheers, Andy Stephens 

Business response:

I'm truly glad to hear that you were satisfied with the support and communication provided, Amanda. Your positive feedback means a lot to me and the entire team at Mutual of Omaha Mortgage. We always strive for top-notch service and your 5-star rating affirms that. Please don't hesitate to reach out if you need any further assistance. Have a great day! - Andy Stephens 

Business response:

I'm so glad to hear that your refinance process went smoothly, Ashley! Making sure my clients feel well taken care of is a top priority for me. I'll pass along your kind words to Rachel - she'll be thrilled to hear them. Thank you for trusting Mutual of Omaha Mortgage with your refinancing needs. If there's anything else we can assist with in the future, feel free to reach out. Andy Stephens. 

Business response:

I'm glad to hear you had a positive experience with the communication and flexibility throughout the process, Marilyn. Your feedback is appreciated and it helps us continue to improve our services at Mutual of Omaha Mortgage. I look forward to potentially working with you again in the future. Thanks for the 4.66 out of 5-star rating! Andy Stephens 

Business response:

Hi Devonte, I can't thank you enough for your kind words and the time you took to share your experience. It's wonderful to hear how comfortable you felt during the process and how well-informed you were. I'm always here to answer any questions you might have, and I'm thrilled to hear that you're looking forward to our future collaborations. Your satisfaction is my top priority, and I'm pleased to know I was able to meet your expectations. Appreciate your 5-star rating and your vote of confidence! Take care, Andy Stephens, ... read more

Business response:

I'm really glad to hear that you found our online portal both quick and easy to use, Linda. We at Mutual of Omaha Mortgage always aim to provide the most user-friendly experience possible. Your feedback is highly appreciated and it helps us to improve our services. Remember, I'm here if you need any further assistance. Thank you for the 4.83 out of 5 stars rating! Andy Stephens 

Business response:

I'm thrilled to hear that your experience with Mutual of Omaha Mortgage was so positive, Thomas! It's great to know that Rachel's dedication to communication and follow-up made such a difference for you. We always strive to provide the best service for our clients. Thanks for sharing your experience and for the 5 star rating. Andy Stephens