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Anthony & Sylvan Pools

4.6

About this business

Location details

1250 Imeson Park Blvd, Building 400, Ste. 408, Jacksonville, FL, 32218, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.6284 reviews
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Chantel R.'s profile image
Chantel R. 
21 years ago

Stay away from A&S like the plague! Don?t let their fancy sales pitch sucker you in! They have little to no communication with you during the project. On the rare occasion you do hear something about scheduling it is a lie and when you question them on it they lie again. These people have been a total nightmare. Do an internet search on them and you will find horror story after horror story about not only their poor communication but also poor workmanship requiring extensive repairs within only a few years. Buyers beware! 

Patty G.'s profile image
Patty G. 
21 years ago

The salesman's explanation & the plans provided were not the same, resulting in a pool that does not look as expected. Construction has been slower than promised. Scheduled work is usually a day or two later than promised. Rarely able to reach ofc contact. Engineer is good about returning phone calls & professional when doing so. Workers left a mess everywhere. Cleanup still was a joke. Patio damaged & not repaired. Workmanship on the tile, grout, turn-down part of decking and the plaster is substandard. Plaster on seat... read more

Paul F.'s profile image
Paul F. 
21 years ago

On time and on budget! Extremely courteous and helpful, however I had to initiate most of the communication. Project Manager did not make updates to me and frequently was unavailiable to immediately come to the job site to alleviate my concerns. Most problems were resolved within 2 days but it was very frustrating to wait for answers for 48 hours. This is a very good company and I would hire them again. 

Joseph B.'s profile image
Joseph B. 
21 years ago
C E.'s profile image
C E. 
21 years ago

Overall the construction of the pool was great. However, sales staff was not great, even though all was cleared up in the end. I have recommended them to someone interested in building a pool in this area too. ServiceMagic is a great way to find just who I needed. I will use you all again. 

Joe B.'s profile image
Joe B. 
21 years ago

Project will be done in April, 2005. I will update this then. 

Alex S.'s profile image
Alex S. 
21 years ago

A&S Pools hire many different subcontractors and they were the main reason for the low assessment of the work done. On a daily basis we would need to call these people to eventually show up and perfom their job. Only by shouting and threats we would convince them to act. At the end of the day, it was A&S Pools that we signed the contract with and so they are to be blamed for this painful cooperation. The quality of the pool is satisfactory. Sad that we could not enjoy the pool too long as the summer was clearly over by the t... read more

Glenys S.'s profile image
Glenys S. 
21 years ago

Building this pool has been a total nightmare with Sylvan Pools, would not recommend them to my worst enemy. This experience has not gone smooth at all. Their lack of communication, contractors turning up never having the right tools. They are not professional at all. We sure did pick the wrong company. They are RUBBISH!!!!!! 

Kim D.'s profile image
Kim D. 
22 years ago

We're in the process of having the pool built. So far, so good! 

Frequently asked questions about Anthony & Sylvan Pools

How is Anthony & Sylvan Pools rated?

Anthony & Sylvan Pools has a 4.6 star rating with 284 reviews. 

When is Anthony & Sylvan Pools open?

Anthony & Sylvan Pools is closed now. It will open on Monday at 8:00 a.m.