This profile has been claimed by the business owner or representative.
Antigua Veterinary Practice
- Veterinarians
- St. Augustine, FL
About this business
Location details
195 San Marco Ave, St. Augustine, FL, 32084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Antigua is a first class Veterinary service all the way. When I lived in the south side of St. Augustine- I used to frequent Moultrie Animal Clinic, and still bring my dog there because they know him. My wife has been bringing her dogs to Antigua for 20 years, and I've grown to love it, too. First off- it's in an old house, not how you'd expect to find a vet- although in the nation's oldest city- it does fit well. The staff is super friendly, especially the vets. Knowledgeable, helpful, and they genuinely care for your pet. ... read more
The worst experience I've ever had with a veterinarian, I brought in my 6 1/2 year old dog with bad hips and a hurt leg, it was our first time, I called and asked questions to help familiarize myself with the process and staff. explained his hurt leg and I sent all his records from previous vet he has been going to his whole life. The vet comes in, she has not read any of the reports, no one speaks to me and all of a sudden two ladies proceed to pick my 80 lb dog up with a hurt hips and leg and place him on a table and restr... read more
Business response:
We’re sorry that you and Baloo Bear had a bad experience at our veterinary practice. We utilized best practices to thoroughly examine and care for him in a way that was safe for your dog and our staff members. We’re sorry to hear that he is still dealing with the pain in his legs. We wish him the best of luck.
Admittedly I missed my 9:00 appt and not with standing today's time change missing the appt was my fault. We were new dog clients (one prior visit) and were not super happy with the $900+ cost of our 1st visit where healthy dogs need a shot or two. We have been looking for a new Vet since Dr Shelton passed. He was a great and compassionate Vet and a nice person. Despite the high cost we hoped that Antigua might be our new Vet home. After realizing my error regarding the appt time I walked my dogs to the office noon-is... read more
Business response:
Hello Michael, Thank you for sharing your feedback. We are sorry to hear about your disappointment with our pricing. We are committed to providing exemplary patient care and hope our pricing reflects the level of service we provide. We genuinely wish you well.
Don't ever ever ever EVER bring a cat here unless you are completely desperate! This place primarily caters to dogs, and it is a COMPLETELY stressful disaster to bring a cat here! I could say more negative things about my experience but I won't. Just don't ever bring a cat here!
Business response:
Hello, Thank you for your feedback. We're sorry to hear that you had a disappointing experience at our hospital. We strive to provide compassionate and patient-focused care to all of our clients and their pets, and we take your concerns seriously. We wanted to reach out to you directly; however, we're unable to locate you in our system based on your Yelp username. We would very much appreciate the opportunity to speak with you directly so we can investigate your feedback further. Please don't hesitate to reach out to us at ... read more
They left me waiting around for 40 minutes, watching my dog with a heart condition get more and more nervous. I walked around outside in the 99 degree heat for 20 min then came indoors where my dog was nervous. Finally after I asked again why am I waiting 40minutes (others who came after me were taken back) can I just reschedule, (instead of rescheduling) a guy walks out- KNOWING MY DAD JUST PASSED AWAY last week & starts explaining that I was waiting bc someone was EUTHANIZING their pet & they wanted me to continue to wait... read more
Business response:
Hi Kelly, Thank you for sharing your feedback. We are so sorry to hear about your disappointment with us. The essence of our values and who we are all start with patient-centric compassionate care. Please accept our sincerest condolences to your family for your loss. If you're open to talking, please let us know by reaching out to us at (904) 824-1414 or doctors@antiguavet.com.
I chose Antigua because of a recommendation from the Nextdoor app, and have been nothing but disappointed. On my first visit there, my dog received an allergy injection, which worked very well. But, when I asked about continuing the injections, they told me I would have to pay for an office visit every month, as well as the cost of the shot. The shot by itself was $98, plus $55 for office visit. Now, I ordered her flea/heart worm meds online, and they refused my order. Company says the vet wants me to pick up scrip in off... read more
I was bringing my 15 year old Papillion Riley to the office and it was no problems. Dr Yselonia was his vet. On November 12 Riley was suffering renal failure. I took him in to the office and told Doctor not to over charge seeing my situation and run all kinds of tests. However I did have to euthanize. That's when it got bad. Dr Yselonia was sterile cold and supportive not warm and it was just a procedure. Indeed it was a horrible experience and he charge me a total of $500. I was very agitated with that and the whole experie... read more
I an EXTREMELY DISAPPOINTED AND DISTRAUGHT over my experience at Antigua. Yesterday, I took my dog in to treat an ear infection. It was my first visit. While the staff was holding my dog to do an ear exam, my dog screamed in pain. Immediately after, she was unable to walk, and Dr. Searcy informed me that she has a dislocated hip. To make matters worse, he began to get defensive, said it did not happen on his exam table and insisted it had to have occurred from a previous hip injury/dislocation. My dog has NEVER had a previo... read more
Aweful didn't care about my dog and didn't even give us attention while we were there. Suggested awful things with no regards to us or the dog hated the place
Frequently asked questions about Antigua Veterinary Practice
How is Antigua Veterinary Practice rated?
Antigua Veterinary Practice has a 4.8 star rating with 513 reviews.
When is Antigua Veterinary Practice open?
Antigua Veterinary Practice is closed now. It will open on Monday at 8:00 a.m.