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Apollo Homecare of Kansas
- Home Medical Equipment Provider
- Topeka, KS
About this business
Location details
4410 SW 21st St, Topeka, KS, 66604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst customer service and billing practices I've experienced for my CPAP needs. I wish I never did business with them. I bought a Philips CPAP machine from Apollo on 2/24/2021. On June 17, 2021, I saw on the news that there was a recall on Philips CPAPs. I never received any notice of this recall from Apollo. I contacted Apollo to see if mine was affected and they said I would have to contact Philips. I verified on the internet that mine was included in the recall and that it could potentially cause health problems includin... read more
Business response:
We are very sorry to hear about your experience. This is definitely not the standard of service we aim to provide. We will reach out to the insurance company and manufacturer to see if there is an alternative solution. If you have further questions, please call us at (785) 272-1257.
Friendly people but I overpaid when I reordered supplies and they refused to refund the difference. They old me I had to wait 90 days and check back with them on the overpayment. It took weeks to get anyone to return my call and I still haven't received anything. I recommend double checking your insurance payments and upfront charges they charge you.
Business response:
Hi, Rose. We are sorry to hear that we didn't meet your expectation. We have very high expectations at Apollo Homecare of Kansas and would love the opportunity to improve. Please get in touch with us at (785) 272-1257!
Frequently asked questions about Apollo Homecare of Kansas
How is Apollo Homecare of Kansas rated?
Apollo Homecare of Kansas has a 4.8 star rating with 448 reviews.
When is Apollo Homecare of Kansas open?
Apollo Homecare of Kansas is closed now. It will open tomorrow at 8:30 a.m.