Arbor Pediatrics - North Tatum

Dana B. 

on Yelp

9 months ago

We have been going to this office for 4 years and have family members who have gone for 9 years. This office has gone so incredibly downhill since switching over to Arbor. We've been ignoring it because they are close and easy to get same day appointments. We had an appointment today at 3:30. The waiting room was packed and I overheard parents saying they were there to see the same doctor. I asked the front desk staff if they were behind (15 minutes after my scheduled appointment) and was notified the doctor still had 3 p... read more

A H. 

on Yelp

a year ago

We've been going to this clinic for a couple of years, and up until now, our experiences have been generally okay. However, our most recent visit made me seriously consider finding a new clinic. During this visit, I was informed there was an issue with our insurance. I provided the current insurance card and a reference number from our insurance company at the front desk, and was asked to wait in another room. When the nurse came to bring us in, I asked if the insurance issue had been resolved. At that point, a staff member... read more

Linette M. 

on Yelp

2 years ago

Let me tell you if I can give this place a 0 start I would definitely do it. The worst pediatric place ever. The office Manager things she is the President of the world she don't answer any of your calls or emails and the staff is extremely rude, and the doctors are so not professional and educated on how to communicate with the little kids.. You go here to do your children physical and they don't check anything they only ask " did you eat your fruits and veggies? Did you limit your screen time? Did you do your daily activi... read more

April U. 

on Yelp

2 years ago

I'd love to leave a review from experience but unfortunately could never get ahold of the office to make an appointment. I was put on hold every time I called, left voicemails and never connected with anyone. Blessing in disguise though because we go to Banner pediatrics and they're AMAZING. 

Andy W. 

on Yelp

3 years ago

My wife and I have been taking our son and daughter to Desert Sun Pediatrics for nearly 6 years now. Today will be the last time we take our children to this office. Office personnel was terrible. Dr. Delucca was unprofessional. We normally take our son to Dr. Patel but was asked to start seeing Dr. Delucca. Because of his terrible assessment and the way his unprofessionalism was we will not be back to this office again. We asked our son if he liked the doctor, his answer brought us to our conclusion that we will not return.... read more

Kat M. 

on Yelp

4 years ago

I called to make my daughter an appointment today because she is sick and was informed that Desert Sun Pediatrics had been bought out by another company And would no longer take our insurance. Zero warning, zero Grace period. Now I am left scrambling with a sick child and no doctor. The person that answered the phone didn't apologize for the inconvenience, she was rude and made the situation worse. 

Jessica A. 

on Yelp

4 years ago

I am absolutely appalled by this office! They tried to overdose my baby girl! I took her to the doctor earlier this week, due to her projectile vomiting (mostly caused by her pepcid no longer being effective because she gained weight). She is currently on 0.5mL once a day at night. This was increased March 16th when she weighed 9lbs 8oz. She is now 10lbs 11oz (which I saw with my own 2 eyes when she was weighed) and they increased her dose to 0.4mL twice a day; meaning she's getting 0.8mL daily instead of 0.5mL. This seemed ... read more

Nicole A. 

on Yelp

4 years ago

HORRIBLE!!! I went with my sister with her baby to see the PA. The medical Assistant wrote the wrong weight in the chart. They never double checked the weight and based her medication dose with the WRONG WEIGHT. My sister is a nurse and before she gave the meds she said something is wrong. Took forever for a phone call back... then they finally noticed they wrote the wrong weight. They almost over dosed my three month old niece. I'm going to look into calling someone higher for DRs. She has bad bed side manners also! When le... read more

Janet A. 

on Yelp

5 years ago

Some providers are better than others, especially when it comes to bedside manner. I have nothing but praise for Dr. Binita Patel. The front office is in need of help. They have communicated information incorrectly and are not timely when it comes to return phone calls. My recent experience has prompted me to write this review. I have taken my children regularly to the physician especially since both of my sons played high school sports and an annual physical is required. When I took my son in about a month ago the do... read more