Arbor Post Acute

Sheila O. 

on Yelp

9 months ago

My mom fell during her stay at Arbor. The doctor assessment suggested no ER visit was necessary. When I insisted she be taken to the ER, X-rays confirmed her ankle was broken in two place and her foot was broken. Arbor did not even give her anything for pain. No fall mats were provided, alarms weren't answered. 

Katie S. 

on Yelp

2 years ago

It would be a cold day in H*** before I allowed my loved one to be in this facility. I know first hand how the patients & CNAs are treated. with the exception of a couple amazing nurses . Wendy & Dawn you two are amazing . As an employee you are a body , and not a human being with feelings . I watched some great CNAs and I watched some that are abusive to the residents . I wouldn't put a family member in this facility if it were the only one available . It's a huge red flag when people who work at Arbor are calling the stat... read more

Linda G. 

on Yelp

4 years ago

No working phones or emails. We can't contact our own family member. This place is very suspicious. All the "good" reviews are from staff and not actual patients or family members. 

Mandi J. 

on Yelp

7 years ago

I am a caregiver and my precious client had to come here after she was discharged from the hospital. This place is DISGUSTING. There is zero privacy for the patients. It is so small there is Barely any room for anyone to come visit their loved ones. My client had to use the bathroom while i was visiting her so I pressed the call button, 10 minutes go by with zero acknowledgement. Press again. Finally had to walk to the nurses station to ask someone to take her and they all just blankly stared at me. DO YOUR JOB!! Also, when ... read more

philip s. 

on Yelp

9 years ago

Palmally is the administrator of this place and she is very rude. She is no interest in updating their website with pictures of the facility because she is too embarrased to show people what it really looks like. There are no pictures on their site of the rooms, dining rooms, bathrooms court yard or faciltiies. She has no interest in making this facility more effcient to viewing or answering direct email and emailing brochures because she doesn't care. So please don't fall for the old trick you need to come see this place un... read more

Tawny W. 

on Yelp

10 years ago

I have been dealing with Twin Oaks for over a year, and I can say they talk a good game when you first bring your family member in! Now, once my parent had been there for a while, they stopped being even remotely polite. They also have sent my parent out to Doctors Appointments without a staff member, which is a huge issue as my parent has suffered a massive stroke and in non verbal & paralyzed on one side. I know they have done this because I was able to get to the doctors appointment at the last minute (which they di... read more