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ARIUM John's Creek
- Apartments
- Alpharetta, GA
About this business
Location details
9700 Medlock Crossing Pkwy, Alpharetta, GA, 30022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
poor mangment with bad attitude i dont recommand to live there
Very quiet community....however, management sucks! Nothing gets done on time and I keep hearing "I'm sorry" management seem to not care...I was given many options in regards to my frustrations and breaking my least was one....way to go!
Business response:
Paula, we're sorry to hear about your negative experience in our homes. In our community we constantly strive to provide our residents with top notch customer service and we're saddened to see you feel we've missed the mark on this. Please feel free to stop by our office to further speak to our team about your concerns so that we can begin working towards a better solution. We hope to hear from you soon, Paula.
Business response:
Curtis, we’re sorry to see that your stay here at our community isn’t as positive as we’d like. We’d like to know more about your specific experience here so we can learn how to improve your stay, so please get in touch with our office to discuss your feedback. Thank you.
This is the absolute worst experience I have ever had in a home or apartment. Within the first 5 days of living there, we had to request repairs on the washing machine, dishwasher, and stove. Just when I thought things couldn't get worse, we had a serious leak near the water heater. The maintenance technician said that he spotted mildew and mold. Naturally I became worried because of my allergies and asthma. I requested a mold test and the leasing agent said it would be taken care of. That never happened. I asked to be trans... read more
Business response:
Caroline, we admit we are very disappointed to read your negative characterization of our staff. Our residents come first and their comfort and well-being are of the utmost importance to us, which is why we did everything in our power to accommodate you during this difficult time. That being said, we would like to clarify a few things. The leak was an unfortunate incident and we are sorry for the inconvenience, though since the leak occurred in the HVAC closet the surface mildew caused by the humidity had gone unnoticed. How... read more
Frequently asked questions about ARIUM John's Creek
How is ARIUM John's Creek rated?
ARIUM John's Creek has a 4 star rating with 373 reviews.
When is ARIUM John's Creek open?
ARIUM John's Creek is closed now. It will open tomorrow at 9:00 a.m.