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Arrowhead Cadillac

4.6

About this business

Location details

8310 W Bell Road, Glendale, AZ, 85308, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.65,321 reviews
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2016 CADILLAC SRX LUXURY COLLECTION Owner's profile image
2016 CADILLAC SRX LUXURY COLLECTION Owner 
3 years ago

Excellent service quick turn around .. good peopl 

Business response:

Thank you for your positive review! 

2009 CADILLAC CTS Owner's profile image
2009 CADILLAC CTS Owner 
3 years ago

Todd is the best service person to have on your side. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2017 CADILLAC XT5 LUXURY Owner's profile image
2017 CADILLAC XT5 LUXURY Owner 
3 years ago

Outstanding service always 

Business response:

Thank you for your positive feedback! 

2016 CADILLAC CT6 LUXURY Owner's profile image
2016 CADILLAC CT6 LUXURY Owner 
3 years ago

Did great job on routine maint. Dan, my service rep. is very helpful and knows his job completely 

Business response:

Thank you for your positive review! 

2019 CADILLAC ESCALADE PLATINUM Owner's profile image
2019 CADILLAC ESCALADE PLATINUM Owner 
3 years ago

Arrowhead Cadillac maintenance is always awesome. 

Business response:

Thank you for your positive feedback! 

2012 CADILLAC SRX PERFORMANCE COLLECTIO Owner's profile image
2012 CADILLAC SRX PERFORMANCE COLLECTIO Owner 
3 years ago

Arrowhead Cadillac's maintenence rep, Bora Cummings, is an excellent person to work with. She's quick to inform and completely understanding when describing mechanical concerns. We're not leaving Cadillac anytime soon. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2014 CADILLAC SRX LUXURY COLLECTION Owner's profile image
2014 CADILLAC SRX LUXURY COLLECTION Owner 
3 years ago

I don't know if a complete car inspection was done; I never received any feedback from service advisor. Also I was told that the job needed to be complete was going to take 3 hours and at the end, the car stayed overnight and I was promised the car was going to be delivered to my house the next day between 8 & 9 am; it didn't happen. I went to the dealer to pick it up and waited for about 1 hr. 

Business response:

We are sorry you had an experience that wasn't worthy of 5 stars. We hate to learn about your negative experience. At your earliest convenience, please contact Robyn Schluter at 623-242-5838. 

2017 CADILLAC XT5 PREMIUM LUXURY Owner's profile image
2017 CADILLAC XT5 PREMIUM LUXURY Owner 
3 years ago

Jim my service manager is the best. Professional, nice thorough. He does everything that is expected 

Business response:

Thank you for your positive feedback! 

2017 CADILLAC CTS LUXURY Owner's profile image
2017 CADILLAC CTS LUXURY Owner 
3 years ago

Great Cadillac service, staff is professional, friendly and timely. Just beware buying cars from Arrowhead Cadillac. Sales people we dealt with have no interpersonal skills, do not explain and clarify what service are covered by purchasing vehicles and cause a negative buyers experience. 

Business response:

Thank you for your positive review of our Service Department. For any other concerns please contact us. Thank you! 

Frequently asked questions about Arrowhead Cadillac

How is Arrowhead Cadillac rated?

Arrowhead Cadillac has a 4.6 star rating with 5,321 reviews. 

When is Arrowhead Cadillac open?

Arrowhead Cadillac is closed now. It will open tomorrow at 7:00 a.m.