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Arrowhead Cadillac

4.7

About this business

Location details

8310 W Bell Road, Glendale, AZ, 85308, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.76,339 reviews
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2025 CADILLAC CT5 PREMIUM LUXURY Owner's profile image
2025 CADILLAC CT5 PREMIUM LUXURY Owner 
4 months ago

A very professional experience as usual 

Business response:

We deeply appreciate your continued trust in our team and services. Your recognition of our professional approach means everything to us at Arrowhead Cadillac. It's wonderful to know that we consistently deliver the quality experience you expect and deserve. We're grateful for customers like you who take the time to share their positive experiences, and we look forward to maintaining this standard of excellence in all your future visits. 

2024 CADILLAC ESCALADE ESV SPORT Owner's profile image
2024 CADILLAC ESCALADE ESV SPORT Owner 
4 months ago

I was able to get service on the same day and it effectively addressed the issue. 

Business response:

We are honored to have provided you with such efficient service for your Escalade ESV Sport. It's wonderful to hear that we were able to accommodate your needs on the same day and that our team successfully resolved the issue you were experiencing. Your satisfaction with the effectiveness of our service means a great deal to us at Arrowhead Cadillac. We truly value customers like you and look forward to continuing to provide you with excellent service whenever you need it. 

2021 CADILLAC XT5 PREMIUM LUXURY Owner's profile image
2021 CADILLAC XT5 PREMIUM LUXURY Owner 
4 months ago

It is always a pleasure working with Arrowhead Cadillac 

Business response:

We sincerely value your continued trust in our team and services. Knowing that each interaction brings you satisfaction means everything to us. Your loyalty demonstrates the lasting relationships we strive to build with every customer. We look forward to many more opportunities to serve you and exceed your expectations. 

2024 CADILLAC XT5 PREMIUM LUXURY Owner's profile image
2024 CADILLAC XT5 PREMIUM LUXURY Owner 
5 months ago

The it took to service my vehicle! 

Business response:

Thank you for taking the time to share your experience with our service team. We're delighted to hear that you were pleased with how quickly we were able to take care of your vehicle's needs. Providing efficient and timely service is something we work hard to deliver for every customer who trusts us with their vehicle. Your positive feedback means a great deal to our team, and we look forward to continuing to serve you with the same level of excellence in the future. 

2021 CADILLAC CT4 PREMIUM LUXURY Owner's profile image
2021 CADILLAC CT4 PREMIUM LUXURY Owner 
5 months ago

Keeps me informed of the process and picks up my car for me. 

Business response:

We deeply appreciate your feedback about our service approach. It's wonderful to hear that our communication throughout the service process has been helpful for you. We understand how valuable it is to stay updated on your vehicle's status, and we're pleased that this has made a positive difference in your experience. The convenience of our pickup service seems to have worked well for your needs, and we're delighted that this added touch has contributed to your satisfaction. Your experience reflects the level of care we stri... read more

Volley Y.'s profile image
Volley Y. 
5 months ago

They are very Customer Service # oriented, very helpful and caring. Thank you for the great service. 

Business response:

Thank you for sharing your wonderful feedback about your experience with us. We are truly grateful to hear that you found our team to be focused on excellent customer service and that we were able to provide the helpful and caring support you deserved. Your kind words about the great service you received mean so much to our entire team. We appreciate you taking the time to recognize our commitment to putting customers first. 

2021 CADILLAC XT5 LUXURY Owner's profile image
2021 CADILLAC XT5 LUXURY Owner 
5 months ago

Great service advisor, very friendly personnel and courteous. All services explained. 

Business response:

We are elated to hear about your wonderful experience with our team. Your kind words about our service advisor and the friendly, courteous nature of our personnel truly mean the world to us. We take great pride in ensuring that every service is thoroughly explained so our customers feel informed and confident. Thank you for taking the time to share your positive feedback - it motivates our entire team at Arrowhead Cadillac to continue delivering exceptional service to valued customers like yourself 

2021 CADILLAC XT5 LUXURY Owner's profile image
2021 CADILLAC XT5 LUXURY Owner 
5 months ago

My service advisor Mike always goes above and beyond 

Business response:

Thank you for taking the time to share your wonderful feedback about your service experience. We are thrilled to know that your service advisor consistently provides exceptional care and dedication that exceeds your expectations. Having team members who truly understand the importance of going the extra mile makes all the difference in creating outstanding experiences for our valued customers. Your recognition of this commitment means so much to our entire team, and we look forward to continuing to provide you with the same ... read more

2025 CADILLAC XT4 PREMIUM LUXURY Owner's profile image
2025 CADILLAC XT4 PREMIUM LUXURY Owner 
5 months ago

Very good service rep..explained problem in detail. Part is back ordered. Not sure when it will arrive. We leave with car in one month and will not return for 6 months. Long time to be with out on star, navigation, google, etc. 

Business response:

We are honored to hear that our service representative provided you with excellent support and took the time to explain the situation thoroughly. We understand how important features like OnStar, navigation, and connectivity are for your daily driving experience. While parts availability can sometimes be challenging, we appreciate your patience as we work to resolve this issue. We hope the part arrives sooner than expected and that you can enjoy your travels knowing your vehicle will be ready for you when you return. 

Frequently asked questions about Arrowhead Cadillac

How is Arrowhead Cadillac rated?

Arrowhead Cadillac has a 4.7 star rating with 6,339 reviews. 

When is Arrowhead Cadillac open?

Arrowhead Cadillac is closed now. It will open tomorrow at 7:00 a.m.